Donation Processing Associate
Salvation Army Central Territory
Donation Attendant
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
Provide exceptional donor service by greeting donors and offering assistance
Process and track donations accurately
Maintain a clean and well-organized donation area
Sort, load, and unload Salvation Army trucks per center policy
Power sort donations as they arrive (where applicable)
Support production processes as needed
Safeguard all donated materials and assigned equipment
Report any complaints, damage, or injuries occurring in the donation area
Guide donors on acceptable materials and provide information about pickup services for heavy items
Paid training donation process, production standards, and store procedures
Ongoing coaching and support from store leadership
Opportunity to build retail and customer service skills
Mission-driven work that supports programs in your community
On-the-job training
Team-oriented environment
Employee Discount, Employee Assistance Program, and more!
High School Diploma or currently pursuing
Strong English communication skills for donor and team interactions
Basic computer skills and ability to learn new systems
Basic math skills
Ability to pass pre-employment background check
Must be available for a flexible schedule including weekends, holidays and evenings
Ability to regularly lift and move up to 50 pounds
Occasionally lift and move up to 100 pounds
Stand for extended periods
Walk, reach, climb, balance, stoop, kneel, and crouch as needed
Work in various weather conditions (outdoor exposure)
Positive donor feedback
Clean and organized donation area
Meeting daily production goals
Strong team collaboration
Reliable attendance and punctuality
Accurate donation tracking and receipting
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Salvation Army Central Territory$15 per hour
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