Business Process Analyst

Business Process AnalystPosition Type: Full Time, exempt employee. Salary Range: $90,000 - $120,000 annually; DOE. Location: We are only seeking candidates that can work on-site at our Service Center located in San Juan Capistrano, CA. This position offers a hybrid work option after a 90-day probationary period (not fully remote).About the Company: Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., which is a national leader in the operation of skilled nursing, senior living, rehabilitation, home health, hospice, and other healthcare services. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. We seek individuals who thrive in a dynamic environment, embrace continuous learning, and are passionate about making a meaningful impact. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.About the Opportunity: The Accounting Process Innovation ("PI") team exists to connect the dots between humans and the technology that enables them to succeed. As a subset of the Accounting Systems group, the PI team partners with fellow Service Center teams to solve problems in a variety of ways, including system implementation support, end-user training, robotic process automation, and more. As part of this team, the Business Process Analyst specializes in understanding complex end-to-end processes that span multiple systems. This role serves as a bridge between the accounting department and various technical teams to ensure business requirements are clearly defined and proposed solutions meet end-users' needs. The ideal candidate is naturally curious, possesses strong accounting skills, and is willing to dive into the details to understand the unique needs of our organization.Specific Duties include, but are not limited to:Lead exploratory walkthroughs, document end-to-end transaction flows, and analyze business requirements in processes spanning multiple systems and/or requiring custom workflow solutionsFinance system implementation support: Assist with configuration design to ensure end-to-end data flow needs are met in new or changed systemsDocument current & future state process flows to align teams on requirements and anticipated changes to roles/responsibilitiesIdentify data conversion needs & partner with relevant teams to design, execute, and validate conversion processesSupport change management activities including training, communication, adoption, and troubleshooting during hypercareCollaborate with accounting automation developers on design, testing, & change management for higher-complexity Power Platform projectsBuild trust and foster relationships with business & technical teams to promote cross-functional partnershipsIntegration testing/ongoing data reconciliations between various systemsPosition Requirements:Bachelor's or Master's degree in business administration, accounting, finance, or a related fieldMinimum 5+ years in an accounting, auditing, or business analysis roleStrong understanding of accounting information systems (Workday Financials preferred)Proficiency with process mapping and data tools (e.g. Visio/Lucid, Excel/Power Query)Strong analytical, communication, and process documentation skillsAbility to turn ambiguous business needs into clear problem statements and requirementsComfortable facilitating discussions, asking challenging questions, and driving alignment across functions Preferred Qualifications: Experience with ERP implementations (Workday Financials or other enterprise systems such as Oracle, SAP, etc.)Experience working with large datasets and related analysis tools (e.g. Alteryx, KNIME, Power Query)Experience managing cross-functional projectsAdditional Information:Any offer of employment may be contingent upon the successful completion of job-related post-offer requirements, which may include background checks, reference checks, and/or other screenings or examinations as permitted by applicable law.What We Offer: We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars.