Lactation Consultant Supervisor - 31874

Lactation Consultant Supervisor - 31874

We are currently looking for a Full Time Lactation Consultant Supervisor to join our Pediatric Clinic Team located at the Chickasaw Nation Medical Center working 8:00AM-5:00PM - Mo Tu We Th Fr.

Summary:

The Lactation Consultant Supervisor is responsible for coordinating, delivering, and overseeing lactation and breastfeeding services within the Chickasaw Nation Medical Center Division. This role combines advanced clinical nursing practice, lactation expertise, program coordination, and supervisory responsibilities to ensure high-quality, culturally appropriate care for patients and families. The position supports outpatient pediatric and maternal-child services while ensuring compliance with nursing standards, regulatory requirements, and Baby-Friendly Hospital Initiative guidelines.

Responsibilities:

* Coordinates and plans patient care to meet established quality and safety standards

* Provides routine patient care utilizing and documenting the nursing process, including patient and family education

* Delivers age, population, and culturally appropriate holistic care in accordance with Nursing Division standards, policies, and procedures

* Practices in compliance with the Nurse Practice Act, CNDH policies, and applicable regulatory agencies

* Recognizes and anticipates common changes in the physical, biopsychosocial and health needs of patients experiencing urgent, emergent or non-emergent conditions

* Ensures patient safety through sound clinical judgment, appropriate interventions, and adherence to approved protocols and order sets

* Assesses patients in person and via telephone using approved protocols to determine urgency and appropriate level of care

* Triages and documents nurse calls, directing patients to appropriate services in collaboration with providers

* Develops and implements plans of care in collaboration with patients, callers, and the medical team, including education and follow-up as indicated

* Maintains accountability for patient assessment, application of protocols, clinical decision-making, and documentation

* Collaborates with providers, MST, emergency departments, and external clinics as appropriate to ensure continuity of care

* Provides breastfeeding education and training for patients, families, and healthcare providers

* Attends and conducts breastfeeding education classes as needed

* Coordinates patient, family, and staff breastfeeding education activities

* Develops or obtains educational materials aligned with current research and national standards of care

* Evaluates the effectiveness of education and adjusts teaching strategies based on patient and family needs

* Maintains a reference library of breastfeeding resources for providers and patients

* Participates in breastfeeding-related seminars and continuing education to maintain IBCLC certification

* Facilitates orientation and onboarding of new staff

* Assists with competency development, assessment, and ongoing staff education

* Manages staff schedules and leave requests to ensure adequate coverage

* Assigns duties and reviews work for accuracy, quality, and compliance with policies and regulatory standards

* Supports staff development through personal development plans and employment achievement plans in collaboration with leadership

* Coordinates the day-to-day operations of lactation services

* Serves as the liaison for lactation services between departments and Chickasaw Nation programs

* Ensures quality standards and regulatory preparedness are maintained

* Develops, implements, evaluates, and revises sterilization processes and procedures as applicable

* Assists with grant proposals related to breastfeeding and lactation services

* Maintains confidentiality, security, and integrity of data and information

* Facilitates continuity of care by preparing and transmitting protected health information to external facilities as required and documenting disclosures in the EHR

* Participates in performance improvement activities to measure and improve quality of care

* Oversees facility designation of the Baby-Friendly initiative, ensuring compliance with standards and certification requirements

* Coordinates annual requirements for Baby-Friendly designation maintenance

* Oversees development and maintenance of policies, procedures, contracts, and education related to Baby-Friendly initiatives

* Assembles and distributes breastfeeding-related educational and promotional materials for patients and families

* Ensures employees and resources complete assigned training and development

* Maintains knowledge of, follows, and enforces all rules, regulations, policies and guidelines for assigned area

* Mentors, coaches, develops and assists in training in assigned area

* Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility - Participates in candidate selection process - Assigns tasks and responsibilities of assigned staff - Reviews and documents work effectiveness of assigned staff - Coaches and corrects assigned staff through performance deficiencies - Observes and documents work behaviors of assigned staff - Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues

* Performs all other duties as assigned

Competencies:

* Ability to organize, prioritize, and schedule work assignments to meet established deadlines

* Able to follow instructions, both written and oral

* Ensures compliance

* Able to adhere to all scheduling and attendance requirements

* Honesty, truthfulness, reliability, accountability

* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines

* Works well within a team

* Ability to train individuals or small groups on specific tasks or procedures and engage with different learning styles

* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

* Keeps written records

Skills:

* Excellent interpersonal communication and customer service skills, including the ability to interface with and influence associates at diverse levels with different backgrounds and perspectives

* Basic Computer skills

* Must be familiar with the Microsoft Office Suite of products

* Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)

Experience:

* 5 years directly related experience

Nonessential: * 1 year directly related supervisory experience

Education:

* Bachelor's of Nursing

* Graduate from an accredited school of nursing required

* Bachelor's degree from an accredited school of nursing, or a written plan to obtain within 4 years of hire

Credentials:

* CN Core Leadership Level 1

* Pass general background check

* Basic Life Support (BLS)

* International Board Certified Lactation Consultant

* Multi-State Registered Nurse Licensure within 90 days

* Unrestricted Oklahoma Registered Nurse License

* Must pass internal Medication Test

Working Conditions:

* Works in a hospital or clinic environment

* Fast-paced environment

* Stressful environment due to any or a combination of deadlines, pressures, multiple tasks, lines of communication, risks, speed of operations, etc.

* Constantly bend, kneel, stoop, push, reach

* Standing up to 50% of shift

* Sitting up to 50% of shift

* Walking up to 50% of shift

* Constantly lift and or carry over 50 lbs

* Constantly lift patients

* Potential exposure to contagious diseases

* May be required to assist individuals with unmanaged emotions

* May be required to assist individuals who are hostile, agitated or under the influence

* Pass pre-employment drug test

Training:

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values:

Mission: To enhance the overall quality of life of the Chickasaw people.

Vision: To be a nation of successful and united people with a strong cultural identity.

Core Values:

* The Chickasaw People

* Cultural Identity

* Servant Leadership

* Selflessness

* Can Do Attitude

* Perseverance

* Stewardship

* Trust and Respect

* Loyalty