JIRA Administrator

PB consulting

Glencoe, IL

Required Qualifications

8+ years of overall IT experience with 4+ years of hands-on experience as a Jira Administrator.
Extensive experience with Atlassian Jira Software (Server/Data Center) and Jira Service Management (JSM) Data Center.
Strong experience building and maintaining Automation for Jira automation rules.
Expertise in Jira administration, including:
- User and group management
- Project roles and issue roles
- Permission schemes
- Issue security schemes
- Notification schemes
- Field configurations and workflows
Hands-on experience with ScriptRunner and Groovy scripting.
Experience using and extending Jira REST APIs.
Knowledge of HTML, JavaScript, and CSS for Jira UI customizations.
Excellent problem-solving, analytical, and troubleshooting skills.
Strong verbal and written communication skills with keen attention to detail.

Preferred Skills

Experience integrating Jira with reporting and analytics platforms.
Experience developing Jira Data Center plugins/extensions using the Atlassian Java SDK.
Good understanding of Software Development Lifecycle (SDLC) and Agile methodologies (Scrum/Kanban).
Experience supporting cybersecurity or security-related workflows.
Experience with .NET development and REST API integrations.

Roles & Responsibilities

Gather and analyze business requirements from stakeholders.
Configure, administer, and maintain Jira Software and Jira Service Management environments.
Design, develop, and maintain complex Jira automation workflows.
Configure and manage workflows, custom fields, screens, notifications, permission schemes, and issue security schemes.
Develop and maintain ProForma (Forms) and Insight/Assets configurations.
Extend Jira functionality using ScriptRunner, Groovy, and the Atlassian Plugin SDK.
Automate Jira administration tasks, including user, group, role, and scheme management.
Develop and support integrations with upstream and downstream applications using REST APIs.
Maintain documentation, scripts, and deployment processes for promoting configurations across environments.
Perform peer code reviews and provide technical guidance to team members.
Follow SDLC best practices, including version control, automated testing, build management, configuration management, and documentation.
Troubleshoot Jira platform issues and provide ongoing administration and support.

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Vacancy posted 3 days ago

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