Solution Architect

Typeface is on a mission to help everyone express their unique imagination. We believe technology is a creative partner that empowers any company to tell their unique stories faster and easier than ever before. Generative AI platforms represent a major breakthrough to create content at tremendous speed and scale. For enterprises to successfully leverage their potential, they need to include their unique voice and style and ensure responsible AI practices. We unite content velocity with brand personalization and safety, so that every company can achieve its creative potential. We are looking for passionate individuals who want to help build a fast-growing GenAI company from the ground up.

Why join us?

• Bleeding edge technology: We explore uncharted territory at the intersection of art and science. We strive to revolutionize content, amplifying human creativity with cutting-edge AI in a safe and responsible way.
• Best-in-class product: We built the leading enterprise-grade generative AI solution, so any business, from startups to Fortune 500 companies, can 10x personalized content at scale. Typeface combines the best-in-class AI platforms across the board with our own brand-personalized AI model to hyper-personalize content at scale with a responsible AI approach.
• World-class team: Founded by the former CPO & CTO of Adobe, Abhay Parasnis, and a highly experienced team with a proven track record of building revolutionary, long-lasting AI, SaaS, and media technologists that are completely focused on customer impact.
• Top-tier Investors: Backed by top-tier venture capital firms: Lightspeed Venture Partners, Salesforce Ventures, GV (Google Ventures), Madrona, Menlo Ventures, and M12 (Microsoft’s Venture Fund). Check out our Series B announcement.
• Rapid customer traction: Overwhelming demand from Fortune 500 companies and popular digital-native brands from every industry.
• Awards & recognition: Honored to be a winner of 10+ industry awards for our unique approach to enterprise GenAI, including Fast Company’s “Top 5 Next Big Things in Tech” and Adweek’s AI Company of the Year.

As a Solution Architect, you will be a critical member of our GTM and post-sales organization. You will have an opportunity to work with leading Fortune500 customers as they explore GenAI Use cases while providing critical feedback to the product and marketing teams to help grow our business in a collaborative environment.

Core Responsibilities

• Partner closely with enterprise customers to deliver high-impact demonstrations around 10x personalized content creation and velocity.
• Work hands-on with customers through pilots and proof of technology, as well as deliver training and provide technical guidance to ensure customers are successful.
• Track progress of use cases and customer outcomes, providing a strong point-of-view and perspective.
• Support a partner ecosystem including large technology partnerships such as Google, Salesforce and Microsoft as well as System Integrators and Creative Agencies.
• Serve as the “voice of the customer” and provide regular feedback to product and engineering teams to iterate on product and inform our product roadmap.
• Codify best practices, develop an effective process to scale and help build out the team.

Minimum Qualifications

• At least 3+ years in presales, delivery, solution architecture and/or customer success roles in B2B enterprise SaaS, top consulting firms and/or within an enterprise customer.
• Track record of helping to technically deliver solutions ideally around marketing use cases.
• Reputation of being “customer centric” with a deep understanding of the customers’ needs along with ability to navigate large, complex, and matrixed enterprises.
• Strong problem solver who is a self-starter, proactive and works collaboratively with others.
• Excellent communication, interpersonal and project management skills.

Preferred Qualifications

• Bachelor's degree in Business, Sales, Computer Science, or a comparable field.
• In-depth understanding of SaaS products and services, with experience in B2B sales.

Benefits

• Competitive salaries and equity
• Comprehensive benefits package (medical, dental, vision)
• Opportunities for professional growth and development

Equality Opportunity Statement

Typeface is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.