Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Support Representative

$18 - $22 per hour

Insight Global

Get AI-powered advice on this job and more exclusive features. This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $22.00/hr Direct message the job poster from Insight Global Professional Recruiter at Insight Global We are looking for a dedicated and customer-focused Client Support Representative to join our remote team. In this role, you will support customers with payment gateways and merchant accounts, using your technical knowledge and communication skills to resolve issues and ensure client satisfaction. Key Responsibilities Respond to inbound calls, emails, and chats regarding technical issues, billing inquiries, and general service questions. Troubleshoot and resolve issues related to POS systems, payment gateways, API integrations, and account updates. Navigate multiple credit card processing platforms and eCommerce gateway solutions to research and resolve customer concerns. Document all customer interactions in Salesforce CRM for quality assurance and reporting. Serve as a liaison between customers and third-party payment vendors. Conduct quality control checks on new accounts and process device fulfillment orders. Collaborate with Sales to provide technical input on POS solutions. Proactively follow up with customers to ensure resolution and satisfaction. Stay current on product updates, system changes, and internal processes through training and team meetings. Required Experience & Skills Minimum of 2 years of experience in billing support, customer service, client support, or a related field. Experience supporting customers in the banking or financial field. High-speed internet connection (dial-up and satellite internet are not supported). Strong analytical, decision-making, and problem-solving skills. Proven ability to deliver excellent customer service and adapt to client needs. Self-motivated with a strong sense of ownership and accountability. Effective communicator with the ability to tailor messaging to various audiences (technical, customer, vendor, etc.). Comfortable working independently and in a fast-paced, team-oriented environment. Ability to manage multiple tasks with urgency and attention to detail. Preferred Qualifications Proficiency in Microsoft Office (Excel, Word); Salesforce experience is a plus. Familiarity with POS systems and payment gateway technologies. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Customer Service Industries Staffing and Recruiting Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Customer Support Representative jobs in Atlanta, GA . Customer Service Representative - REMOTE CUSTOMER SERVICE REPRESENTATIVE I - REMOTE - TEMPORARY Technical Support / Customer Service Representative (Remote) Part Time Customer Support Representative (Remote - US Based) Remote Insurance Customer Service Representative (Unlicensed) Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Remote Mortgage Customer Service Representative WAH Mortgage Customer Service Representative Atlanta, GA $50,000.00-$52,000.00 2 weeks ago Customer Service Representative - Client Services Atlanta, GA $38,000.00-$45,000.00 6 months ago Customer Service Representative - Field Solutions Operations Specialist (Remote- US Based) Atlanta, GA $50,000.00-$52,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Insight Global

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Support Representative in Atlanta, GA vacancy
  •  ...Customer Service Representative Reports to: Customer Service Manager Location: Atlanta - Hybrid FLSA Status: Exempt Join Our Team...  ...Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services -... 
    Suggested
    Local area

    UP Entertainment

    Atlanta, GA
    14 hours ago
  •  ...Customer Support Representative Location: Atlanta, Georgia (in office) Mandatory Requirements Bilingual fluency in Spanish & English (spoken and written) native or near-native level. Minimum 6 months of customer service or call-center experience, preferably... 
    Suggested
    Work at office
    Flexible hours
    Shift work

    AceStack LLC

    Atlanta, GA
    4 days ago
  •  ...Merchandising Product Specialist serves as a subject matter expert supporting Commercial Sales, Regional Account Managers (RAMs), and PRO...  ...with accuracyDemonstrated problem‑solving skills and a strong customer service mindsetAbility to mentor or support peers as... 
    Suggested
    Full time
    Work at office
    Local area

    Floor & Decor

    Atlanta, GA
    4 days ago
  •  ...Coordinator will assist our Regional Sales Executives in transactional support and be responsible for the overall administrative sales duties....  ...incoming requests.• Follow up with our stations, agencies, and customers on invoice discrepancies/collections and other general... 
    Suggested
    Full time
    Local area

    Gray Television

    Atlanta, GA
    2 days ago
  • $86k - $120k

     ...-of-the-art facility in Atlanta, Altius represents the cutting edge of autonomous flight and...  ...fluent in the launch configurations our customers field it from. If you are a first...  ...and inform resource allocation decisions.Support the Mission: Deliver responsive, detail-... 
    Suggested
    Permanent employment
    Full time
    For contractors
    Work experience placement
    Immediate start
    Worldwide
    Relocation

    Anduril Industries

    Atlanta, GA
    1 day ago
  •  ...Customer Representative Atlanta, Georgia, United States About the Job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment... 
    Immediate start
    Remote work
    Flexible hours

    Archer Travel Group

    Atlanta, GA
    4 days ago
  •  ...A leading home improvement retailer in Atlanta is seeking Lot Associates to assist customers with loading their vehicles and to monitor the store entrance. Responsibilities include ensuring a sufficient quantity of carts is available and providing excellent customer service... 

    The Home Depot

    Atlanta, GA
    2 days ago
  • $20 per hour

     ...As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing... 
    Hourly pay
    Full time
    Part time
    Remote work
    Home office

    GrabJobs

    Atlanta, GA
    1 day ago
  •  ...time Job PurposeICE Data Services is looking for a dynamic Client Support Specialist II to join our team. The position is an integral...  ...professional manner. This includes both reactive as well as proactive customer supportThoroughly diagnose technical problems and communicate... 
    Work at office

    Intercontinental Exchange

    Atlanta, GA
    3 days ago
  •  ...in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the...  ...in the Atlanta, GA area. This position will provide technical support and guidance on Sika Building Finishing and Façade Systems (EIFS... 
    Work at office
    Local area
    Worldwide

    Sika

    Atlanta, GA
    2 days ago
  •  ...offers flexibility, allowing you to choose events that fit your schedule while promoting various products. You'll provide excellent customer service, show product knowledge, and engage customers to encourage purchases. Ideal candidates are friendly, reliable, and able to... 
    Part time
    Flexible hours

    CROSSMARK

    Atlanta, GA
    4 days ago
  •  ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Briarcliff, we take our...  ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot... 

    VCA Animal Hospitals

    Atlanta, GA
    1 day ago
  •  ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Briarcliff, we take our...  ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot... 

    VCA Animal Hospitals

    Atlanta, GA
    1 day ago
  •  ...Hayward Holdings Customer Service Representative Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool...  ...Representative plays a vital role in delivering exceptional support to our dealers, distributors, and end users. This role... 

    Hayward Industries Inc

    Atlanta, GA
    3 days ago
  •  ...Customer Service Associate I'm looking for a Customer Service Associate to join a client-focused Atlanta-based, UHNW Registered Investment Advisor (RIA) firm that prides itself on high-touch service and long-term client relationships. Perfect for someone: *who enjoys... 
    Work at office

    Pearl Recruiter

    Atlanta, GA
    4 days ago
  •  ...Job Title: Remote Customer Service Representative Location: Remote (U.S. Applicants Preferred) Job Type: Full-Time / Part-Time Job Summary...  ...Provide accurate information about services, processes, and support options Resolve customer concerns in a timely and... 
    Full time
    Part time
    Remote work

    Alegría Travel Services

    Atlanta, GA
    1 day ago
  • $147.9k - $200.1k

     ...Perimeter Protection & Content Delivery provides solutions that help customers secure, accelerate, and protect their applications from a...  ...strategies that drive the acceleration of customer adoption and support sales activities for our customers and partners. The Edge... 
    Worldwide
    Flexible hours

    Amazon

    Atlanta, GA
    1 day ago
  • $15.5 - $16.5 per hour

     ...Gallagher Bassett is seeking empathetic and detail-oriented Customer Service Representatives to join its remote team. This full-time role offers $15....  ...Gallagher Bassett helps clients navigate complexity, support recovery, and deliver outcomes that make a real difference... 
    Hourly pay
    Permanent employment
    Full time
    Contract work
    Remote work
    Home office
    Flexible hours

    School Result

    Atlanta, GA
    1 day ago
  •  ...White House Black Market is seeking a Support Associate in Atlanta, GA. This role involves supporting a customer-centric sales environment through effective merchandise handling and teamwork. Responsibilities include processing merchandise, assisting with visual directives... 
    Flexible hours

    White House Black Market

    Atlanta, GA
    1 day ago
  •  ...Opportunity ATC Income Tax is now hiring Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired,...  ...excellent customer service over the telephone Support Tax Preparer staff Ensure adherence to company policies... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Work at office
    Immediate start
    Shift work
    Weekend work
    Afternoon shift

    ATC Income Tax

    Decatur, GA
    1 day ago
  •  ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building...  ...meaningful conversations, we'll provide the training and support you need. The role: Customer Service Lead As a Customer Service... 
    Full time

    Serenity Healthcare, LLC

    Atlanta, GA
    1 day ago
  •  ...Virtual Assistant - Customer Service Rep - Philippines 8:30am-5:00pm EST Full Time...  ...Role: As a Virtual Customer Service Representative, you'll be the heart and voice of our company...  ...growth and development. A supportive and collaborative work environment.... 
    Full time

    Staff Financial Group

    Atlanta, GA
    1 day ago
  • $14.5 - $15 per hour

     ...Wireless Customer Service Representative Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals... 
    Start working today
    Live in
    Currently hiring
    Remote work
    Home office
    Shift work

    Afni

    Atlanta, GA
    1 day ago
  •  ...Customer Service Representative (Remote) We are seeking a Remote Customer Service Representative to assist clients with travel-related questions, planning support, and reservation coordination. In this role, you will help individuals and families navigate the travel... 
    Remote work
    Flexible hours

    Traveling with Tasha

    Atlanta, GA
    1 day ago
  •  ...Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise... 
    Full time
    Part time
    Flexible hours
    Afternoon shift

    Roses Discount Stores

    Decatur, GA
    1 day ago
  • $23.08 - $36.06 per hour

     ...serves as an initial point of entry for customer inquiry resolution (via phone, email,...  ...addition, they will effectively coordinate support from other internal SME teams. The...  ...environment characteristics described here are representative of those an employee encounters while... 
    Permanent employment
    Full time
    Work at office
    Remote work
    Relocation

    Zenefits

    Atlanta, GA
    1 day ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every...  ...Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical... 
    Contract work
    Part time
    Local area

    Family Dollar

    Atlanta, GA
    2 days ago
  •  ...Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise... 
    Full time
    Part time
    Flexible hours
    Afternoon shift

    Roses Discount Stores

    Decatur, GA
    1 day ago
  • $17.4 - $24.4 per hour

     ...Representative, Customer Service As a Representative, Customer Service, you'll be the voice of CarMax Auto Finance, delivering exceptional support and ensuring every customer feels valued. At CarMax, we put people firstcustomers and associates alikewhile redefining the... 
    Hourly pay
    Full time
    Flexible hours
    Afternoon shift

    CarMax

    Atlanta, GA
    2 days ago
  •  ...We are currently looking for individuals to fulfill Part-Time and Full-Time Customer Service Representative positions. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are... 
    Full time
    Temporary work
    Part time

    MyJobResource

    Atlanta, GA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Support Representative. Be the first to apply!