Child and Youth Program Operations Clerk

Summary Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5‑12), and recreational environments (teen; youth sports and fitness). CYP Operations Clerk are front line representatives and administrative liaisons. They manage the CYP waitlist, coordinate enrollment, oversee record‑keeping, and collect parent fees in addition to a variety of data processing systems. Learn more about us at Overview Open 09/03/2026 to 09/13/2026 Location: Child Development Center (CDC), New Orleans, LA One vacancy Telework eligible, No remote job, No relocation expenses reimbursed Pay: $18.61 - $20.94 per hour Pay scale & grade: NF 2 Promotion potential: None Full‑time: 35‑40 hours per week Travel Required: Not required Appointment type: Permanent Occupation: 0303 Miscellaneous Clerk And Assistant Background check type: Suitability/Fitness Drug test: No Security clearance: Secret Position sensitivity: Noncritical‑Sensitive (NCS)/Moderate Risk Eligibility / Application Open to the public, U.S. Citizens, Nationals or those who owe allegiance to the U.S. Position open to applicants currently located in the local commuting area (within 50‑mile radius of hiring installation) and Military Spouses relocating under PCS orders. Duties Record Keeping and Reporting: Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA). Ensures child registration and enrollment paperwork is complete and current. Ensures that all USDA food program records are accurate, up‑to‑date and readily available. Reviews and submits completed paperwork for background checks. Maintains office files and records. Provides required information to requesting agencies including but not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA. Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner. Conducts research of records and follows up in order to resolve discrepancies and problems. Notifies supervisor of any discrepancies and informs supervisor of any issues/problems that cannot be resolved. Liaison with Families and Programs: Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures. Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements. Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate. Performs assigned resource and referral duties and assists in maintaining current waiting list. Fees and Supplies: Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures. Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered. Additional Responsibilities: Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect. Performs other duties as assigned. Requirements Must satisfactorily complete all background checks for child care positions, including fingerprint checks, a Tier 1 with Child Care check, Tier 3 if applicable, and a State Criminal History Repository (SCHR) check. Must successfully pass the E‑Verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must pass a pre‑employment physical, provide evidence of immunization, be free of all communicable diseases, and obtain appropriate immunization against communicable diseases. Must be 18 years of age or older. Must successfully obtain and maintain appropriate security clearance as needed. Ability to complete required training certificates, and maintain certifications or credentials required by Federal, State, and/or national accreditation institutions used as part of DoD's Child and Youth Programs. Must reside within 50 miles of zip code 70143 at time of applying. Must be a US Citizen (Secret Clearance). Qualifications Knowledge of administrative support functions. Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments. Knowledge of military CDC, CDH, SAC, YP, R&R and the USDA Food Programs. Ability to maintain a computerized database. Working knowledge of computer keyboard and Child and Youth Management System (CYMS) or equivalent database system. Ability to maintain accurate reports and records and military style documents. Ability to communicate effectively in English, both verbally and in writing. Skill in cash handling required. Two (2) years of administrative experience. Education Must provide a copy of your H.S. Diploma, GED, or College Transcripts (showing degree awarded/conferred) when you apply. Note: If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency‑based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Additional Information CYP EMPLOYEE DISCOUNTS: Each eligible installation Navy CYP employee will receive a 100 percent discount for the first child enrolled and a 25 percent discount for each additional child enrolled. The 100 percent discount will apply to the child with the highest fee. If a household has two CYP employees, each employee is eligible for a 100 percent discount for one child, with a 25 percent discount for each additional child. The discount will apply to children enrolled full‑time or part‑time in a Child Development Center, 24/7 Center, School Age Care program or Family Child Care program. The discount is for any installation full‑time, part‑time, and flexible staff member working a minimum average of 15 hours per week. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug‑Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test. All individuals involved in the provision of child care services on a Department of Navy (DON) installation or in a DON‑sanctioned program must complete the Installation Records Check (IRC). The IRC includes a check of the Substance Abuse Rehabilitation Program (SARP) records in the Alcohol and Drug Management Information Tracking System (ADMITS) database, a check of the Family Advocacy Program (FAP) records in the Fleet and Family Support Management Information System (FFSMIS), and an installation security/base check via the Navy Justice Information System (NJIS) database and/or other law enforcement systems. This information will be used to determine suitability for the applicant in accordance with criteria for automatic and presumptive disqualifiers, per DoDI 1402.05. Per Department of Defense Instruction (DoDI) 1402.05 Background Checks on Individuals in DoD Child Care Services Programs, incumbents will be automatically disqualified for a conviction in either civilian or military court (to include any general, special, or summary court‑martial conviction or if they received non‑judicial punishment [under Article 15 or chapter 47 of Title 10, U.S.C]) for any of the following: a sexual offense, any criminal offense involving a child victim, or a felony drug offense. Additionally, the incumbent will be automatically disqualified if he/she has been held to be negligent in a civil adjudication or administrative proceeding concerning the death of or serious injury to a child or dependent person entrusted to the individual's care. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E‑Verify to confirm selectee's eligibility to work in the United States. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Annual Leave - 13 per calendar year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave). Sick Leave - 13 per calendar year (based on percentage earned each pay period). Paid Holidays - 11 per year. Medical (vision included) and Dental Insurance. NAF Retirement Plan. 401K Savings Investment Plan with employer match up to 3%. Basic life insurance with optional life and spouse/dependent coverage. Medical savings account (FSA). Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants. Discounted Tickets and Travel options and shopping privileges at the Navy Exchange. Daycare discount. Evaluation You will be evaluated for this job based on how well you meet the qualifications above. Required Documents Resume: two‑page limit, learn more here - Resume Requirements Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent. If claiming Department of Defense (DOD) Non‑appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application. If claiming Veteran's Preference: provide a copy of your DD‑214, Member‑4 page and any supporting documentation (SF‑15, V.A. disability letter, proof of service, etc.). If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF‑50. Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency‑based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service. Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation. DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non‑merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to View email address on click.appcast.io to ensure proper consideration is given. Agency contact information: Rode Underwood Email View email address on click.appcast.io Address NAS JRB New Orleans 400 Russell Ave Bldg 261 New Orleans, LA 70143 US #J-18808-Ljbffr The Fleet and Family Support Center-New Orleans