Sales Administrator

Sales Administrator

The Sales Administrator is responsible for managing and tracking customer quotations throughout the entire sales cycle. This role serves as a key support function to the sales and proposals team by ensuring quotes are accurately entered, updated, monitored, and communicated through the sales process. The ideal candidate is highly organized, detail-oriented, and proficient in CRM systems, with experience using Salesforce preferred.

Key Responsibilities

• Create, enter, and maintain customer quotations in company systems.
• Track all quotations from initial request through final disposition (won, lost, or pending).
• Maintain accurate records of customer interactions, quote revisions, and status updates.
• Monitor quote validity dates and proactively follow up with sales representatives on outstanding opportunities.
• Update and maintain customer and opportunity data within Salesforce CRM.
• Generate regular reports on quote activity, pipeline status, and sales metrics.
• Assist the sales team with administrative tasks, documentation, and customer correspondence.
• Ensure compliance with company policies and procedures related to sales documentation.
• Support continuous improvement initiatives related to quote management and sales processes.

Qualifications

Required

• Bachelor's degree or Associate degree in Business Administration, Marketing, Communications, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience using Salesforce CRM.
• 1-3 years of experience in sales administration, sales support, customer service, or related administrative roles.
• Experience managing quotations, order processing, or sales pipeline activities.
• Knowledge of CRM systems and sales processes.

Key Competencies

• Attention to Detail
• Customer Focus
• Data Management
• Organization and Planning
• Problem Solving
• Team Collaboration
• Follow-Through and Accountability
• Time Management

Reports to the Director of Pricing & Proposals

Location: Overland Park, KS, hybrid Employment Type: Full-Time

Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability, M/F/D/V. Drug-free work environment. Indra participates in E-Verify.

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