Sales Associate (Indio/Outlet)

Pay: $45,000-75,000

   EXAMPLES OF WORKED PERFORMED: Sales Associate’s promote and sell merchandise displayed on show room floor; work directly with internal and external customers; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs; explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications;  recommend, select, and help locate or obtain merchandise based on customer needs;   describe merchandise and explain use, operation, and care of merchandise to customers; must stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; sales associates may perform “house calls”, traveling to a customer’s home to help design a catalog of products for a customer to review for purchase to fit their home décor; use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management.  

EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customer’s needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures;  

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.  

Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.  

Work Environment: Indoor climate controlled environment.