Director of Property Management

The mission of Greater Cincinnati BOMA is to be recognized as a principal voice through leadership advocacy and education for the commercial real estate industry.

Hokanson Companies is seeking an accomplished Director of Property Management to join our leadership team and oversee the continued performance and growth of our commercial property management platform.

This position is designed for an experienced commercial real estate professional who brings strong leadership, operational discipline, financial acumen, and a client-first approach. The Director will be responsible for leading our property management team, strengthening client relationships, driving portfolio performance, and ensuring consistent service delivery across a diverse commercial real estate portfolio.

KEY RESPONSIBILITIES

• Provide leadership, mentorship, and accountability for the Property Management team
• Oversee day-to-day performance of a diverse commercial real estate portfolio
• Maintain and strengthen relationships with owners, tenants, and key client stakeholders
• Lead annual budgeting, forecasting, capital planning, financial review, and variance management
• Establish and monitor portfolio KPIs, service standards, and operational best practices
• Drive consistency in property inspections, preventative maintenance, vendor management, and compliance
• Partner closely with Accounting, Facility Services, Construction, Brokerage, and Corporate Real Estate teams
• Identify opportunities to improve operational efficiency, client satisfaction, and portfolio profitability
• Support client retention, new business opportunities, and the continued strategic growth of HCI's property management services
• Provide executive-level reporting and recommendations to company leadership

Qualifications

MINIMUM QUALIFICATIONS

• 7+ years of commercial property management or commercial real estate experience
• 5+ years of direct leadership or people-management experience
• Demonstrated experience managing a multi-property commercial portfolio
• Strong knowledge of commercial real estate operations, budgeting, financial reporting, capital planning, vendor management, and tenant relations
• Proven ability to manage and develop property management professionals while maintaining accountability for portfolio performance
• Experience communicating directly with property owners, executives, and sophisticated institutional or corporate clients
• Strong financial and analytical skills with the ability to interpret operating statements, budgets, forecasts, and variances
• Excellent written, verbal, organizational, and client relationship skills
• Bachelor's degree in Business, Real Estate, Finance, Management, or a related discipline preferred

PREFERRED QUALIFICATIONS

• Experience with Yardi Voyager or comparable commercial property management software
• Experience managing office, financial institution, healthcare, industrial, or multi-site corporate real estate portfolios
• Experience developing processes, performance standards, and scalable operating procedures
• Demonstrated success in client retention and expanding existing client relationships