GRC Analyst

An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform. Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on. Watch our showcase > Read up on our $100m Series C Learn more about our culture > About the Role We're looking for a GRC Analyst to take ownership of our Governance, Risk & Compliance program. As our regulatory footprint and customer trust requirements have grown, we're investing in a dedicated GRC function to ensure we maintain a strong, continuous compliance posture. This is a mid-level, individual contributor role reporting into the engineering/security organisation. You'll partner closely with engineers as subject-matter experts while owning the day-to-day execution and operational rhythm of GRC across the business. What You'll Own Audit Readiness & Evidence Operations Maintain a year-round evidence calendar, run continuous control monitoring, and coordinate with external auditors. External Trust Requests Own inbound security questionnaires, vendor assessments, and RFP responses. Maintain a response library so we can turn these around quickly and consistently, keeping deals and procurement moving. Framework-Driven Programs Coordinate risk assessments, partner on security awareness and training programs, and govern vulnerability management processes. With obligations spanning PCI DSS, DORA, NIS2, and the EU AI Act, you'll help us stay ahead of evolving requirements. Policy Lifecycle Management Maintain policies, manage exceptions, monitor for violations, and drive remediation follow-through. You'll be the single point of accountability for keeping our policy framework current and enforceable. Certification & Expansion Drive future certification efforts, including ISO 27001, and support the operationalisation of new regulatory frameworks as they come into scope. What We're Looking For Experience * 3-5 years in a GRC, compliance, or information security governance role * Hands-on experience coordinating external audits (SOC 2, PCI DSS, ISO 27001, or similar) * Familiarity with EU regulatory frameworks such as GDPR, DORA, NIS2, and the EU AI Act * Experience managing vendor risk assessments and third-party due diligence * Track record of maintaining evidence and controls on a continuous (not just annual) basis Skills & Qualities * Strong organisational skills * Clear, concise communicator who can work across engineering, legal, and leadership teams * Comfortable working with compliance tooling and GRC platforms (e.g., Vanta, Drata, OneTrust, or similar) * Detail-oriented with a bias for proactive, systematic work over reactive cleanup * Able to operate independently while knowing when to pull in subject-matter experts Nice to Have * Familiarity with IAM processes and access review cycles * Relevant certifications (CISA, CRISC, ISO 27001 Lead Implementer, or similar) * Experience in a payments, fintech, or regulated technology environment, particularly with PCI DSS compliance You may not like it here if: * You enjoy working in an office-setting, we are remote-first and always will be! * You are not comfortable with shifting context and navigating ambiguity A typical interview process * An initial intro call with a Talent Partner * An interview with the Hiring Manager * Challenge Stage - Contextualised to the role * A final, values-alignment interview What's the culture like at Primer? We're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Scaleups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone. Our benefits We are fully remote and globally distributed; and have been since day one Competitive share options Uncapped holiday, with 25 days minimum to be taken ️ Co-working space access Workations & Company Retreat The best equipment for your role £500 towards your home office setup Generous learning budget Private Medical Insurance A broad set of additional perks and benefits (depending on location) Don't meet every single requirement? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs. Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.