Pharmacy Technician

Job Description

Job Description

Job Title: Pharmacy Technician Job Description

We are seeking a diligent and detail-oriented Pharmacy Technician to join our dynamic team. The successful candidate will play a crucial role in managing pharmacy claims and insurance processes, ensuring patients receive the best possible outcomes.

• Recognize and effectively communicate about insurance types and their utilization.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when necessary.
• Appropriately process pharmacy claims in Biologics MIS.
• Understand and interpret pharmacy claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding updates and services.
• Identify and report adverse events and product complaints to clinicians.
• Manage and respond to internal communications and requests via chat or email.
• Perform other related duties as assigned by the Supervisor.

• Experience in prior authorization, pharmacy, and medical billing & coding.
• Strong understanding of pharmacy services and insurance verification.
• Ability to review clinic notes, understand payer requirements, and navigate large medical records.
• Significant experience in outbound calling and patient interaction.

• CPhT certification is a plus.
• Experience in a hospital, specialty pharmacy, or healthcare setting is highly preferred.
• Medical Assistant experience is a strong plus.
• Persistence, resourcefulness, and the ability to explore all available options are essential.

The role offers a hybrid schedule with mandatory in-office days on Tuesdays. Flexible shifts are available, typically between 9:00 AM and 8:00 PM. Most hires are expected to work earlier shifts. The position involves working independently from home and requires proficiency in navigating patient cases and resolving treatment barriers. The company operates Monday to Friday, 8:00 AM to 8:00 PM EST, and is closed on weekends and major holidays. The work environment is an office setting without direct patient contact.

This is a Contract to Hire position based out of Cary, NC.

The pay range for this position is $22.50 - $22.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Cary,NC.

This position is anticipated to close on Aug 17, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.