IT Technician

IT Technician at Apex Systems Join to apply for the IT Technician role at Apex Systems Get AI-powered advice on this job and more exclusive features. Job Description Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software. Familiarity with PC, Laptop, and Thin Client devices. Experience in documenting operating procedures and adept ticket notation ability. Experience with ServiceNow or equivalent ticketing system. Experience with Asset Management & Inventory Control – scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment. Perform employee moves to include equipment tear‑downs, installs, and cable management. Ability to work independently and in a large group setting. Effective organizational, planning, and time management skills. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with applicable law. If you require an accommodation to use our website for searching or applying, please contact our Employee Services Department at [emailprotected] or View phone number on click.appcast.io. Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting Company Information 4400 Cox Road, Suite 200 Glen Allen, Virginia 23060 #J-18808-Ljbffr