Collection Agent -REMOTE

10050 Crosstown Circle, Suite 300 Eden Prairie, MN55344 Viking Client Services, LLC Collection Agent – REMOTE Are you a natural negotiator who thrives in a fast‑paced environment? We are looking for driven individuals to join our team. As a Collection Agent , you will act as a vital link between our financial services clients, helping to resolve past‑due accounts through professional communication and strategic problem‑solving. Responsibilities Conduct outbound calls and take inbound calls Negotiate payments and settlements in a professional manner Track and manage account activity in our system Maintain complete and accurate records of all interactions Maintain compliance with state and federal regulations Collaborate with other team members Meet and exceed monthly recovery goals Requirements 2+ years of relevant collections experience Proven track record of top‑tier performance Excellent communication and negotiation skills through various channels (phone, email, face‑to‑face, etc.) Self‑motivated with a high level of accountability Strong organizational skills Ability to thrive in a fast‑paced, goal‑driven environment Detail‑oriented Computer savvy This is a REMOTE position. You are required to work on camera and must have a secure environment that is free of distractions. Aggressive bonus, incentive, and commission structure with high earning potential Comprehensive benefits package with PTO, 401(k) with company match, medical, dental, vision, life insurance, short‑term & long‑term disability, health savings & flex spending accounts, and free gym membership at onsite health club Opportunities for career growth and advancement Work‑life balance and flexible schedules Comprehensive training and ongoing support 4 Weeks Paid Training – MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING. Supportive team and leadership that celebrates top producers Positive and inclusive work environment Please note: Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, and Wisconsin. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr Viking Client Services, LLC