Food Service Worker Supervisor S01

Supervisor Role

The supervisor oversees NA2 to NA5 food service workers and bartenders across multiple food service locations, bars, and coffee shops, assigning and distributing work, coaching, counseling, mentoring, training employees, approving and disapproving leave, completing personnel actions, signing timecards, conducting performance reviews, and ensuring consistent adherence to EEO principles and sexual harassment prevention. The role remains alert to alcohol abuse and takes appropriate action, when necessary, while ensuring employees understand all safety, sanitation, and operational standards. It develops and implements a comprehensive activity safety plan, conducts safety meetings, advises employees on regulations and equipment, reports workplace accidents promptly, ensures OSHA compliance, and corrects unsafe conditions. The position also operates a cash register, maintains accountability of its own change fund, and completes required training.

Operational responsibilities include supervising and performing all tasks required to set up and maintain food service counters, coffee stations, side service stands, and bar areas with hot and cold foods, specialty beverages, desserts, and condiments. The supervisor assists customers with selecting and purchasing specialty coffee beverages and whole bean products; prepares espresso drinks, Coffee of the Week, large urn brewed coffee, and other beverages using established recipes and presentation standards; and serves food, pastries, and drinks in precise portion sizes. Bar responsibilities include preparing, mixing, and serving all types of alcoholic and nonalcoholic beverages, maintaining bar cleanliness, stocking supplies, monitoring customer behavior, and ensuring strict adherence to cash handling procedures.

The role performs preventive maintenance on food service, beverage, and bar equipment; cleans dishwashers, appliances, and service areas thoroughly; follows merchandising, stocking, rotation, and storage standards; and ensures all products, equipment, and customer areas remain clean, safe, appealing, and compliant with established policies and operational flow procedures.

Performs other related duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.