Assistant Manager Retail

Job Description

Job Description

JOB RESPONSIBILITIES

As an Assistant Manager, you are responsible for overseeing a team of retail store associates in a fast-paced retail environment requiring hands-on management and assistance.  Assistant Managers are expected to set the example of providing excellent customer service and perform other assigned duties to ensure the customer has an efficient, pleasant shopping experience.

Assistant Manager duties can include, but are not limited to:

• Acknowledge and assist all customers with a pleasant, helpful attitude
• Offer suggestions for additional products that could compliment or go with what the customer is already interested in
• Product management including ordering, merchandise receiving, store transfers, price changes, accurate inventory control, yearly physical inventory preparation and completion, damaged merchandise handling and returns per company policy
• Proper planning and implementation of all promotional events per corporate guidelines
• Key holder to the store which requires response to alarm calls, as needed 
• Follow all security procedures and ensure all store personnel are also in compliance with these company standards

·        Strict compliance with all OSHA and company safety standards and programs including areas such as tire shop operations, forklift use and LP dispensing

• Aid in oversight of total store operations when the Store Manager is not present
• Conduct daily store walk-through to determine department needs and ensure products are sufficiently supplied and displayed
• Communicate areas in need of attention to individual sales associates
• Provide training and direct supervision to store associates
• Conduct performance evaluations
• Provide verbal and written coaching regarding disciplinary action
• Oversee store inventory/stock and communicate with buyers as needed
• Fulfill corporate and customer requests to ensure customer satisfaction and company goals are met
• Assist in the daily unloading of trucks and transferring of products to departments
• Assist in maintaining all store building/facilities and grounds
• Demonstrate awareness and compliance with loss prevention and safety policies and/or procedures
• Front end duty supervision schedule compliance for all hours of store operation
• Other duties as assigned

 

JOB REQUIREMENTS

• Great Communication Skills and Customer Service
• Prior Retail Management experience preferred

·        Must be able to perform physical activities on the job which may include kneeling, lifting, bending, carrying, walking, climbing and/or reaching on a frequent basis. Must be able to lift up to 45 lbs. and be on your feet most of the day. 

• Ability to work evening shifts when needed and full shifts every other weekend
• Ability to pass pre-employment drug screening and background check
• Must possess a valid driver’s license
• Must be 21 years of age or older
• Illinois residents must possess a valid FOID card. Iowa residents must comply with State guidelines concerning firearm handling

Firearm security, control, handling and sales procedures in compliance with all Federal, State and company policies

Benefits include PTO, Company Funded Profit Sharing (after 1,000 hours worked Feb 1-Jan 31), Merchandise Discounts, Paid Holidays (New Year's Day, Thanksgiving and Christmas), Unpaid Holiday: Easter (Store Closed), Access to Insurance at a discounted rate including: Health, Dental and Vision as well as periodically gaining access to Voluntary Coverages including Life, Accidental Death & Dismemberment, Short Term Disability, Accident and Critical Illness.