Customer Service Rep - Administrative Assistant

Job Description

Job Description

Texas Quality Plumbing of Houston, TX is looking to hire a full-time Customer Service Rep - Administrative Assistant with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job ? Are you ready to love your job ? Would you like to work for an established but growing local company in a recession-proof industry ? If so, please read on!

This Customer Service Rep - Administrative Assistant position starts at a competitive wage and also is eligible for fantastic benefits , including health benefits, financial education, one-week paid vacation, and monthly bonuses . If this sounds like the right opportunity for you, apply today!

ABOUT TEXAS QUALITY PLUMBING

As a Texas family-owned and operated company, we have been providing the Houston area with quality plumbing services since 2007. Our number one priority is our customers. Our team is constantly working toward our goal of being the best home and family resource for all types of plumbing and drain cleaning needs. We always do our best to provide efficient and quick services with our fully experienced and professional staff who are extensively trained to handle any situation. We offer the best in town when it comes to giving a personal touch.

Our core values are integrity, responsibility, structure, value, and commitment . We are set apart through our culture of trust that we give to our team members. We have worked hard to earn an A+ rating by the Better Business Bureau, and because our team continuously strives for excellence, we provide great pay and an honest open culture !

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - ADMINISTRATIVE ASSISTANT

As a Customer Service Rep - Administrative Assistant, you are the voice of our company! You provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions by phone, email, or text--and is one of the reasons that our clients enjoy doing business with us.

Your primary responsibilities are to answer phones, schedule appointments, and resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy!

CSR QUALIFICATIONS

• Able to multi-task
• Computer literate
• Good customer service skills
• Bilingual

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position!

CSR WORK SCHEDULE

Our Dispatcher / CSR position works a schedule of Monday-Friday 7:30 am - 5:00 pm and Saturday 7:30 am - 3:00 pm .

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 77040