Asset Protection Officer, Firewheel Town Center - Part Time

Macy’s is more than just a store. A story about innovations and customers and colleagues. As an Asset Protection Officer (APO), you are the first point of contact for our customers and play a vital role in delivering a safe and welcoming environment. helps deter theft and minimize risk, while also reinforcing our commitment to hospitality and customer care. You serve as both a protector and a brand incidents, and working in partnership with store teams to ensure a seamless, This entry level role goes beyond traditional security - it's about presence Whether you are a visual deterrent to potential theft, supporting team safety, assisting during emergencies, or simply greeting customers with a warm welcome, you help create an atmosphere where people feel comfortable, How our Asset Protection Officers spend their day…

* On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly customer experience * honesty, care, and collaboration so we can better serve our customers and communities. * Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. Flexible availability, including days, evenings, weekends and holidays with Understand and communicate effectively with customers, co-workers, and Read and understand employment policies and safety rules/procedures in English. * Serve as a visible and reassuring presence at high-traffic entrances and high-shortage areas to help deter theft and identify suspicious behavior. * Assist in the apprehension of shoplifters under the direction of Asset Accurately document incidents, including theft, accidents, and audit Conduct operational audits and complete assigned Asset Protection tasks as culture of excellent customer service. * Ensure full compliance with company policies and legal standards regarding Provide testimony in both criminal and civil legal proceedings as needed. * Respond to medical situations and facilitate basic first aid for customers Handle proprietary, sensitive, and confidential information with the highest Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!