Organizational Development Specialist

Position Summary

The Organizational Development Specialist is a strategic, enterprise-wide learning leader responsible for designing, developing, and delivering high-impact development programs that strengthen ISEC's technical, professional, and leadership capabilities. This role elevates ISEC's blended learning strategy by creating scalable, Train-the-Trainer-driven programs that build internal bench strength and empower leaders at all levels to teach, coach, and develop others.

This position serves as a trusted advisor to mid-level and senior leaders, applying deep leadership expertise, adult learning theory, and organizational development principles to shape learning experiences that drive measurable performance improvement. The ideal candidate is a seasoned facilitator and program architect who thrives in a fast-paced, growth-oriented environment and is passionate about building a culture of continuous learning and leadership excellence.

Duties and Responsibilities:

Strategic Learning Leadership

• Leads the design and execution of enterprise learning strategies that strengthen leadership, technical, and professional competencies across the organization.
• Partners with executives, regional leaders, and SMEs to diagnose capability gaps and translate business needs into structured development programs.
• Serves as the primary architect for leadership development pathways, including emerging leader programs, field leader development, and advanced leadership skill-building.

Program Design & Development

• Designs comprehensive, multi-modal learning programs using a blended approach (virtual, in-person, self-paced, experiential, coaching, and peer learning).
• Develops scalable Train-the-Trainer toolkits, facilitator guides, and certification processes to enable leaders and SMEs to deliver consistent, high-quality training.
• Creates advanced course materials including case studies, simulations, assessments, role-plays, and scenario-based eLearning using adult learning best practices.

Facilitation & Delivery

• Facilitates high-impact leadership workshops, development cohorts, and learning experiences for leaders at all levels.
• Coaches internal facilitators and leaders to strengthen their instructional, coaching, and communication skills.
• Leverages SMEs to deliver both technical and soft-skills training, ensuring content is relevant, engaging, and aligned with organizational priorities.

Evaluation & Continuous Improvement

• Applies ADDIE, Kirkpatrick, and other evaluation models to measure program effectiveness and drive continuous improvement.
• Analyzes learning data, performance outcomes, and participant feedback to refine content and enhance impact.
• Leads program review cycles, ensuring learning solutions remain current, relevant, and aligned with industry trends.

Learning Technology & Content Management

• Oversees and facilitates the development and publishing of eLearning modules.
• Maintains and enhances the Organizational Development SharePoint site as a central hub for learning resources.

Collaboration & Influence

• Builds strong relationships across departments to champion a culture of learning and leadership development.
• Provides thought leadership on emerging learning trends, instructional design innovations, and leadership development practices.
• Supports organizational change initiatives through targeted learning solutions and leader enablement.

Other Requirements

• Ability to travel up to 25%.
• Performs additional duties as needed to support organizational development and company initiatives.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Preferred Qualifications (In addition to Minimum Qualifications)

Education/Experience

• Bachelor's degree in Organizational Development, Education, HR, or related field (Master's preferred).
• 7+ years of experience in instructional design, leadership development, or organizational development.
• Demonstrated leadership experience with the credibility to coach and develop leaders.
• Expertise in adult learning theory, leadership competency models, and performance improvement.
• Advanced facilitation skills with experience leading manager-level or cross-functional groups.

Knowledge/Skills/Abilities

• Solid knowledge of adult learning tools like ADDIE, Kirkpatrick's Training Evaluation model, Blooms Taxonomy.
• Knowledge of how to maintain SharePoint.

Minimum Qualifications

Education/Experience

• Bachelor's degree in Education, Business, or related field or equivalent experience
• 5 years' experience in training development and delivery for adult learner.
• 2 years' of supervisory experience and classroom management

Knowledge/Skills/Abilities:

• Excellent presentation, facilitation, and communication skills, with the ability to engage managers and subject matter experts professionally.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong strategic, analytical, and problem-solving skills.
• Excellent organizational, interpersonal, time management, and prioritization skills, with strong attention to detail and accuracy.
• Ability to influence and collaborate across roles and groups to support shared goals.
• Ability to accept and apply feedback.
• Self-starter who takes direction well, asks clarifying questions and drives work to completion.

Customer Service Skills

• Demonstrates commitment to deliver outstanding service - both with internal and external customers
• Takes ownership to personally resolve customer problems (or find someone who can)
• Listens well, asks clarifying questions, and checks for agreement with customers
• Committed to following-up with customers in all instances in a timely manner
• Strong sense of accountability - ensures that you will do what you say that you are going to do
• Creates a personal connection with customers - smiles, warm greetings, acts friendly and respectful
• Positive attitude