Customer Care Team Member

Overview Stapp Interstate Toyota is a family owned and operated business that has been in business for 50 years and has been earning relationships that last generations. We are in need of adding a full-time Customer Care Team Member to our growing team! Qualifications Has a positive presence and friendly attitude Is motivated to learn new skills Be willing to file when needed Willing to listen to our customers Basic PC and Microsoft windows experience required Wants to have advancement in their career Must have a good phone voice and enjoy lots of customer/employee interaction Must be able to multi-task and work well under pressure A background in customer relations / receptionist experience is helpful but not required as training will be provided to the right person Responsibilities Answering phones using a multi-line phone system Making appointments Filing Making outbound phone calls Greeting customers when they walk in the dealership Working with our service and sales department to ensure that our customers are satisfied Compensation and Schedule We are offering a full-time position with the ability to have health, vision and dental, and life insurance, accident/disability insurance, paid vacation, 6 paid holidays and a great place to work and grow, as well as a company matched retirement plan. This position has an aggressive bonus plan that is paid monthly, with ample opportunity for growth along with an hourly wage of $16.00 to start. Bonus Plan $28,800 - $34,500 Yearly Income The schedule includes working all Saturdays with Sunday and one additional day off in the week. #J-18808-Ljbffr Stapp Interstate Toyota