Manager of Talent Acquisition & Recruitment Operations

Manager of Talent Acquisition & Recruitment Operations The Manager of Talent Acquisition & Recruitment Operations provides institution-wide leadership and operational ownership of all recruitment and selection activities for the university across three campus locations.

ESSENTIAL DUTIES

Comprehensive Recruitment Leadership (35%) Serve as the university’s central authority and subject‑matter expert for all recruitment and hiring activities. Lead and oversee full‑cycle recruitment for faculty, staff, administrators, and temporary positions from requisition approval through offer and onboarding. Advise hiring managers, department leadership, and academic administrators on recruitment strategy, position design, search timelines, and hiring best practices. Identify recruitment challenges and bottlenecks; design and implement process improvements to enhance efficiency, consistency, and candidate experience. Ensure recruitment practices align with institutional staffing goals and diversity, equity, and inclusion priorities. Review and formally approve search committee recommendations to ensure compliance with recruitment policies, employment regulations, and institutional standards prior to advancing hiring decisions. Coordinate pre‑employment certification requirements and create and issue official offer letters and employment communications, and serve as the primary point of contact with prospective candidates following approved search committee recommendations, in accordance with institutional policy. Maintain full functional ownership of the applicant tracking system (e.g., PeopleAdmin), mastering system capabilities and serving as the primary institutional administrator. Design, implement, and maintain end‑to‑end recruitment workflows within the ATS, including approvals, committee actions, and hiring milestones. Serve as the institutional authority for recruitment workflow design and approval, updating workflows as policies and organizational needs evolve. Recommend, configure, and implement system enhancements and process improvements. Collaborate directly with ATS technical resources and vendors to troubleshoot issues, deploy updates, and optimize system performance. Generate, analyze, and report recruitment metrics, applicant flow data, time‑to‑fill trends, and EEO reports. Maintain data integrity and ensure audit‑ready documentation throughout the recruitment lifecycle, including electronic storage of recruitment process documents. Search Committee Education & Tools Development (15%) Develop, maintain, and publish a comprehensive Recruitment and Search Guide that outlines policies, procedures, timelines, and best practices. Educate and train search committee members and chairs on recruitment processes, system navigation, compliance requirements, and equitable hiring practices. Recommend and develop search committee member formalized training for continuous improvement needs, working with existing training programs available. Build standardized tools and resources to simplify and support committee work, including screening rubrics, interview guides, evaluation forms, workflows, and checklists. Provide ongoing consultation and problem‑solving support throughout active searches. Recruitment Marketing & Outreach (10%) Lead recruitment marketing efforts in collaboration with the Marketing and Communications department. Manage recruitment‑related social media strategies to enhance employment brand visibility and applicant engagement. Identify and recommend advertising platforms, professional associations, and outreach opportunities to support diverse and hard‑to‑fill positions. Evaluate the effectiveness of outreach channels and adjust strategies based on data and outcomes. Compliance, Policy & Institutional Collaboration (10%) Ensure compliance with federal and state employment laws, EEO requirements, collective bargaining agreements, and institutional policies. Maintain recruitment records, search files, and approvals in alignment with audit and reporting standards. Coordinate recruitment activities with Payroll, Budget, Academic Affairs, and campus HR partners to support seamless hiring and onboarding. Participate in institution‑wide HR initiatives, system implementations, and continuous improvement projects. Other Duties Classification review and reclassification request processing, as assigned. Represent the university at recruitment events, job fairs, and professional meetings as assigned. Perform related duties consistent with the scope and responsibilities of the position. Required Skills, Knowledge & Abilities Knowledge of hiring practices and shared governance environments. Strong analytical, organizational, and problem‑solving skills. Excellent written, verbal, and interpersonal communication skills. Ability to manage competing priorities and multiple concurrent searches. Demonstrated commitment to equitable, inclusive, and compliant hiring practices. Proficiency with Microsoft Office and HR information systems. Minimum Education / Training Bachelor’s degree in Human Resources, Business Administration, Higher Education Administration, or a related field. Five (5) or more years of progressively responsible experience in recruitment, talent acquisition, or employment services. Demonstrated experience managing full‑cycle recruitment and applicant tracking systems. Working knowledge of employment laws, EEO compliance, and recruitment best practices. Experience working in a complex or multi‑location organization. Preferred Qualifications Master’s degree in Human Resources, Higher Education Administration, or a related field. Experience in higher education recruitment or a unionized environment. Experience serving as functional owner or system administrator for an ATS. Recruitment, talent acquisition, or human resources certification preferred (e.g., SHRM‑CP/ SCP , PHR / SPHR , or a recognized recruitment or talent acquisition certification). Physical Demands This position is primarily sedentary in nature and requires extended periods of working at a desk and computer. Requires frequent use of hands and fingers for typing, operating standard office equipment, and handling paperwork. Requires the ability to communicate verbally and in writing, including participating in meetings, discussions, and presentations. May occasionally be required to stand, walk, bend, or reach during normal office activities. May occasionally lift or move items weighing up to 10 pounds, such as files, office materials, or small pieces of equipment. Requires the ability to travel periodically to other PennWest campus locations, meetings, or training sessions. Requires the ability to navigate office and campus environments, including stairs and varying building layouts. ADA Statement To request reasonable accommodation to participate in the job application or interview process, contact Amy Salsgiver, ADA Coordinator, View email address on click.appcast.io ; View phone number on click.appcast.io. Pennsylvania Western University complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. EEO Statement Pennsylvania Western University of Pennsylvania is committed to providing equal access to all individuals and prohibiting any form of discrimination and harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, gender identity and expression, pregnancy, genetic information, disability, status as a veteran, or any other characteristic prohibited under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct inquiries to the Title IX Coordinator, 423 Becht Hall Clarion Campus 16214-1232; email View email address on click.appcast.io or phone View phone number on click.appcast.io. Inquiries may also be directed to the Director of the Office for Civil Rights, Department of Education, 330 Independence Avenue, SW, Washington, DC 20201. #J-18808-Ljbffr PennWest