Credit & Collections Specialist

Job Description: Hourly Rate: $21.50 - $26.50 JOB DESCRIPTION Provide financial, clerical and administrative services to ensure efficient, timely and accurate payment for assigned accounts. This includes collection activities, account reconciliations, researching and resolving discrepancies and working internal and external customers for accounts assigned. In addition, this position will complete training of AR Collection Analysts to ensure day-to-day execution of processes, procedures, documentation and requirements to meet department and company goals. To be successful the candidate needs to be experienced in accounts receivable, researching and resolving discrepancies, working with internal/external customers, and the ability and managing escalated matters to secure resolution. DUTIES & RESPONSIBILITIES · Heavy collection activity via phone and email to meet department metrics. · Achieving and maintaining DSO measures as required by management. · Generate and send out invoices and customer statements as required. · Perform complex customer account reconciliations · Monitor customer account details for non-payments, delayed payments and other irregularities · Research and resolve complex payment discrepancies and customer inquiries · Maintain accounts receivable customer files and records · Complete month-end, quarter-end and end of year reporting requirements and close process · Complete reporting requirements as directed by management · Assist in direction, training and development of the AR staff by being proactive to achieve overall goals · Document, maintain and execute process and procedure documentation and department requirements · Perform support for audit requests as directed by management · Other tasks as directed by management SKILLS · Accuracy and detail-oriented · Good verbal and written communication skills · Strong organization, problem solving and analysis · Proactive, innovative and adaptable · Strong sense of urgency · Proficient in Microsoft excel, including pivot tables and v-lookup Education and Experience: · High School Diploma or equivalent · 3 years of experience in Account Receivable with training experience · SAP, Epicor, Sage or equivalent ERP experience preferred. EIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Founded in 1946, Electrical Insulation Suppliers was established in Atlanta, GA, as a small, family-owned business serving local motor repair shops. EIS has grown to be North America’s leading specialty distributor, converter, and fabricator of electrical process materials and related parts serving transformer, electric motor, and other electrical equipment manufacturers and their aftermarket, along with electronic, alternative energy, and eMobility markets. As we've grown to serve a broader audience, EIS has adopted new meaning behind our name: Engineered & Industrial Solutions. We have over 900 dedicated employees across our business, including many technical experts on thermal management, electrical insulating, conductive and other key process materials to solve the toughest challenges facing the electrical and electronic industries today. Our broad product portfolio, custom engineered fabrication solutions, supply chain services and deep supplier relationships are the foundation that makes us a vital partner in the manufacturing and supply chain processes of our customers.