Seasonal Location Office Administrator (Harvest)

Job Description

Job Description

Overall Job Function:

The Seasonal office administrator assists in managing the business demands of the location office during harvest. Main responsibilities will be operating the scale system for inbound and outbound trucks. This position will run approximately from September 15 to November 15, depending on harvest.

Essential Job Functions:

• Have knowledge of or be willing to learn the FCS computer systems and Microsoft office.
• Communicate effectively with customers and staff to manage and assist with questions.
• Take calls from customers and directs calls as needed to field employees, manager, feed mill, grain, etc.
• Prepare needed documents, supports drivers – reports problems to location manager.
• Operate scale and complete all related paperwork for scale traffic / grain recording.
• Assist in other areas of location if needed or asked – other duties as assigned.

Secondary Responsibilities:

• Team-orientated and willing to support all members of the team.
• Proactive approach to all situations.
• Strong people skills.
• Knowledgeable with company software and software support.
• Ability to manage stressful situations professionally.

Competencies:

• Must have a customer-first mindset.
• Supports a consistent professional image of the company.
• Observes safety policy and procedure as an absolute.
• Manage stress effectively and react calmly under pressure.
• Work ethic of the highest integrity.
• Commitment to dependability and willingness to work to meet goals and deadlines.
• Effectively solve problems.

Qualifications:

• High school diploma or GED.
• Prefer experience with customer service / data entry or related field.

Work Requirements:

This position is based in a fast paced office setting. Equipment utilized will be computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise and agricultural equipment and may require travel between FCS locations.

While performing job functions the employee will be required to talk and hear most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.

*FCS job descriptions are a representation of a job requirements knowledge, skills and abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.