Patient Services Representative

Children's Dental Health Opportunity

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Children's Dental Health, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• Filing and scanning medical documents and office forms as directed.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Cleaning the front office work area and other maintenance assignments as directed.

Qualifications

• Motivated and willing to learn on the job.
• Experience working in the front desk area of a medical/dental practice preferred.
• Strong customer service skills; ability to communicate well.
• Demonstrated desire to work with children in a pediatric setting.
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.

Schedule: Monday-Thursday 7:45am-5:45pm with Friday and Saturday as needed.

Compensation: Starting at $17.00.

Location: Wyomissing, PA (Travel to other locations may be necessary).