Shift Supervisor
Tim Hortons
Shift Supervisor The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. People Management
- Leads by example and demonstrates the importance of treating every team member and guest with respect
- Assists the Restaurant Manager in recruitment and retention strategies
- Reacts immediately to issues requiring attention during the shift
- Provides ongoing, specific direction to team members
- Encourages an exciting and fun work environment while motivating team members to meet goals
- Trains, orientates and monitors new team members, using PTS and feedback binder
- Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members
- Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
- Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
- Assists in the running of company-wide incentive programs
- Displays knowledge of and works in compliance with applicable legislation
- Complies with and enforces all Tim Hortons operating standards
- Ensures that all product and packaging is properly merchandised and stocked
- Responsible for shift cash procedures
- Maintains operational efficiency through use of positioning charts
- Supervises team members to ensure primary and secondary duties are completed
- Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)
- Keeps current on all new information on Portal or available through Townhall meetings
- Assists the Restaurant Manager in driving sales and transactions during their shift
- Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)
- Escalates to management any issues and/or problems
- Works in compliance with the occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
- Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents
- Frequent reaching above waist, chest, and shoulder level, as well as below waist level
- Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
- Continuous standing on tiled surfaces for all tasks
- Ability to stand for long periods of time without a break
- Frequent hip flexion while walking for all tasks
- Occasional lifting of boxes of supplies/products weighing from
- Occasional lifting of milk crates weighing between 5 - 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
- Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Shift Supervisor in Lansing, MI vacancy
$22 per hour
...Bob Evans Restaurants in DeWitt, Michigan, is looking for a Key Supervisor to manage daily operations and staff. This fast-paced role supports all company procedures while ensuring an exceptional dining experience for guests. Ideal candidates will have leadership experience...SuggestedHourly payFlexible hoursShift workBob Evans
Dewitt, MI1 day ago- ...A manufacturing company in Michigan is seeking a full-time Production Supervisor to lead operations in the department. You will ensure safety, quality, and productivity while meeting production schedules. Responsibilities include supervising operations, leading team members...SuggestedFull timeRelocation packageShift work
Wayne Russell & Associates LLC
Lansing, MI3 days ago - ...A leading manufacturing company in Lake Orion, Michigan, is seeking an Operations Supervisor for the midnight shift. The ideal candidate has a high school diploma and five years of supervisory experience in a manufacturing environment. Responsibilities include maintaining...SuggestedNight shift
Oxus America, Inc
Lansing, MI4 days ago $16.5 - $24 per hour
1295 Woodward Detroit CVS, L.L.C. is seeking a Shift Supervisor to support store management and enhance customer loyalty at the CVS pharmacy. This key leader guides store staff, oversees daily operations, and ensures customer satisfaction through excellent service. The...SuggestedHourly payShift work1295 Woodward Detroit CVS, L.L.C.
Lansing, MI2 days ago$18 - $19 per hour
...The City Rescue Mission of Lansing is seeking a Shelter Supervisor to lead shelter operations and manage staff during shifts. This role includes overseeing daily processes, ensuring accurate data entry, and effectively communicating with guests and outside resources....SuggestedWork at officeShift workAfternoon shiftCity Rescue Mission of Lansing
Lansing, MI1 day ago- ...Magna International Inc. is seeking an Assembly Team Coordinator in Michigan to lead and oversee activities of production for the third shift assembly teams. The role involves ensuring product quality, monitoring assembly schedules, conducting safety inspections, and...Shift work
Magna International
Lansing, MI4 days ago - ...Smurfit Westrock plc in Lansing, Michigan is seeking a Supervisor to ensure timely production and quality of products. The ideal candidate will have at least 3 years of supervisory experience, preferably in printing, and must excel in team management and operational decision...Shift work
Smurfit Westrock plc
Lansing, MI18 hours ago - ...Magna International Inc. is looking for an Assembly Team Coordinator to lead production activities for third shift assembly teams in Michigan. The role involves monitoring assembly schedules, ensuring quality and safety, and managing team performance. Candidates should...Shift workNight shift
Magna International
Lansing, MI4 days ago - An innovative automotive solutions provider is seeking a Site Manufacturing Production Supervision Technician - Superintendent to oversee production operations and manage teams. This role involves ensuring safety standards, managing continuous improvement initiatives, ...Shift work
OP Mobility
Lansing, MI4 days ago - ...Feeders Pet Supply is looking to hire a Shift Supervisor to ensure proper care of all animals, provide exceptional customer service, provide direction to team members during their shifts, and so much more! Are you interested in joining a company that offers opportunities...Full timePart timeSecond jobFlexible hoursShift work
Feeders Pet Supply
Dewitt, MI3 days ago - ...Checkers & Rally's in Lansing, Michigan is seeking a Shift Manager to assist the General Manager in managing successful shifts. You will be responsible for building sales, training team members, and ensuring excellent guest service. The ideal candidate will have 1-2 years...Shift work
Checkers & Rally's
Lansing, MI8 hours ago - ...Join Our Team as a Shift Supervisor at Disc Replay! Do you enjoy leading teams, helping others grow, having autonomy in your position, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our Shift Supervisor position at...Monday to FridayShift workNight shiftWeekend workDay shift
Disc Replay
Lansing, MI4 days ago - ...MARCO'S FRANCHISING, LLC is seeking a dedicated Shift Manager to ensure efficient store operations and deliver exceptional guest experiences in East Lansing, Michigan. The role involves supervising the team, managing food quality and safety, and supporting staff with training...Shift work
Marco's Pizza
East Lansing, MI1 day ago - Magna International Inc. is seeking a Production Lead in Michigan to oversee the production activities of various teams. This role involves ensuring that production meets customer needs, prioritizing safety, and maintaining compliance with the Magna Production System. ...Afternoon shift
Magna International
Lansing, MI3 days ago $16 - $17 per hour
...Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Reports to: General Manager/Assistant Manager Nonexempt Travel Requirements: Rarely Pay Range: $16.00 - $17.00 GENERAL DESCRIPTION Leads and behaves according to Company Values. Leads shift...All shiftsShift workPotbelly - Feast Firm LLC
Lansing, MI4 days ago- Munson Healthcare in Michigan is seeking a dedicated Registered Nurse (RN) to join our compassionate team. In this role, you will provide patient-centered care, support performance improvement programs, and collaborate with various stakeholders to ensure the best outcomes...Relocation packageNight shift
Munson Healthcare
Lansing, MI8 hours ago - ...LX Pantos Americas is seeking a highly motivated Production Supervisor for their distribution center in Holland, MI. The role involves supervising warehouse associates, ensuring adherence to operational policies, and supporting safety initiatives. The ideal candidate...Full timeShift work
LX Pantos Americas
Lansing, MI7 hours ago - A franchisee restaurant group seeks an Assistant Manager to oversee team performance and ensure high-quality customer service. The role involves training team members, managing cash handling and compliance with food safety regulations. Candidates should have at least 2...
Potbelly - Feast Firm LLC
Lansing, MI3 days ago - ...design and manufacture our products in Lake Orion, Michigan. We are currently seeking candidates for an Operations Supervisor position on our midnight shift. Essential Duties include: Identify and effectively communicate driving issues that impact production and/or...Night shift
Oxus America, Inc
Lansing, MI4 days ago - What We Offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global ...Hourly payPermanent employmentLocal areaNight shift
Magna International
Lansing, MI4 days ago - ...Shift Supervisor page is loaded## Shift Supervisorlocations: Boyne City, MItime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000041066Precision Edge Surgical Products Company LLCAs a part of the global industrial organization Marmon Holdings—which...Shift workAfternoon shift
Precision Edge Surgical Products
Lansing, MI4 days ago - ...safety and styling.**Job Responsibilities:****JOB SUMMARY:**Leads, supports, and prioritizes the activities of production for third shift assembly teams. Ensures products produced meet the customer needs in the areas of cost, quality and delivery. Ensures a safe work environment...Permanent employmentTemporary workLocal areaImmediate startShift workNight shiftWeekend work
Magna International
Lansing, MI3 days ago - ...Description Overview Perrigo Supervisors put People First, Always. As a Production Supervisor, your people will be your number one priority. This Front-Line Obsession mindset will empower your team to reach operations and professional goals. Successful Perrigo Supervisors...Night shift
Perrigo Company plc
Lansing, MI18 hours ago $63k - $75k
...Manufacturing Supervisor 2nd Shift Location: Constantine, MI, United States Salary: $63,000.00–$75,000.00 annually Position Purpose The manufacturing supervisor oversees the daily operations of the team, ensuring that all processes run smoothly and efficiently. Manage...Permanent employmentAll shiftsAfternoon shiftVaupell
Lansing, MI4 days ago- ...A leading food service franchise is looking for a Shift Leader to manage operations and lead staff. You will be responsible for providing exceptional customer service, managing daily operations, and ensuring product quality. The role requires strong leadership, communication...Shift work
Potbelly - Feast Firm LLC
Lansing, MI4 days ago - ...Workstream is looking for a passionate Manager to join the team at Culver's in Michigan. You will run shifts effectively, ensuring excellent guest service and supporting your team’s development. The ideal candidate should possess strong communication and organizational...Flexible hoursShift work
Workstream
Lansing, MI3 days ago - Love's Travel Stops in Michigan is seeking a Restaurant Manager to ensure smooth operations and exceptional customer service. In this role, you will lead the kitchen and restaurant staff while maintaining food safety and cleanliness standards. The ideal candidate will ...
Love's Travel Stops
Lansing, MI1 day ago - ...Yanfeng International Automotive Technology Co. Ltd. is seeking a Supervisor Production for the 2nd shift in Harrison Township, Michigan. The ideal candidate will manage a team of over 20 employees, ensuring production meets customer requirements while adhering to HSE...Afternoon shift
Yanfeng International Automotive Technology Co. Ltd.
Lansing, MI4 days ago - Clean Team is seeking an Area Manager in Lansing, Michigan, to oversee team members across various locations. In this role, you will monitor and develop team performance while ensuring compliance with company policies and productivity standards. The ideal candidate will...Afternoon shift
Clean Team USA
Lansing, MI1 day ago - ...ensure each shop has a great General Continuously develop and train General Managers to the next Must develop bench at every level from Shift Leader to District Coach and develop General Managers on staffing, scheduling, turnover, employee satisfaction, performance...Full timeWork at officeRelocationAll shiftsShift work
Potbelly - Feast Firm LLC
Lansing, MI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Supervisor. Be the first to apply!
