Patient Accounts Representative Specialist

Patient Accounts Representative Specialist Job Location Truman Support Center, Kansas City, Missouri Department Patient Accounts Position Type Full time Work Schedule

8:00AM - 4:30PM

Hours Per Week 40 Job Description Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self‑pay encounters to manage account receivables. The position monitors and reconciles accounts with appropriate workflow processes to ensure accurate account resolution. It requires thorough knowledge of third‑party carriers, government payors, special programs, and the University Health Financial Assistance program. The candidate must meet quality measures set forth by regulatory compliance standards, federal regulations, and department protocols. Serve as a subject‑matter expert and role model for current staff members. Use a variety of electronic systems and demonstrate high customer service standards. Generate regular reports to assist the Manager and/or Director of the department. Identify process development or improvement for current ongoing activities. Assist in team meetings by supplying input on trends, issues, or payor notices. Apply high proficiency and knowledge to ensure quality and efficiencies in operational processes. Employ independent and critical thinking skills. Minimum Requirements Associate’s degree or equivalent in combination of education and experience. Three (3) years’ minimum experience with insurance billing and/or claims follow‑up in a hospital business office, physician’s office, or insurance billing environment, or relevant experience in use of billing and claims knowledge. Or seven (7) years of experience in lieu of an associate’s degree. Experience in commercial insurance, Medicare, and Medicaid reimbursement; computer literacy and math aptitude; ability to use a 10‑key calculator, computer keyboard and basic software applications, including Excel, Word and Outlook. Demonstrated ability to lead lower‑classified Patient Account Representatives. Extensive knowledge of third‑party billing procedures; act as a day‑to‑day subject‑matter expert in their particular area of expertise. Experience with 837i and HIPAA transaction sets such as ICD/CPT/HCPC coding, revenue codes, ICD‑10 and knowledge of medical terminology Good Oral and written communication skills #J-18808-Ljbffr Dormont Manufacturing Co