Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community since 2021 and is built on strong relationships, local involvement, and a genuine passion for helping people. With a close-knit team of four, we focus on creating a supportive, family-friendly environment where everyone works together to provide excellent service.

Before opening the agency, our agent worked as a bank manager, bringing strong financial knowledge and leadership experience into the insurance industry. With a bachelors degree in business and a masters in leadership, he leads with energy, enthusiasm, and a true commitment to helping both customers and team members succeed.

Community involvement is a big part of who we are. Our agency regularly participates in local outreach and events with the school district, building meaningful connections and giving back whenever possible. We also believe work should be rewarding and enjoyable. Our team enjoys Casual Fridays or sports gear days, coffee runs, and weekly celebrations with appetizers and drinks when goals are met. We offer health, vision and dental benefits after 6 months, support for work-life balance, and licensing reimbursement to help our team grow professionally.

Our culture is family-friendly, customer-focused, and built on commitment and passion. Were looking for someone who is dedicated, positive, and ready to be part of a supportive team environment. Spanish bilingual skills are a plus. If youre looking for a place where your energy, service mindset, and teamwork can really make a difference, this could be a great fit for you.

ROLE DESCRIPTION:
Edison Valerio - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.