Full Time - Sales Specialist - ProServices - Day

Job Title

Job Description

Key Responsibilities

Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.

Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.

Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer's project.

Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.

Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.

Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.

Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe's distribution network.

Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.

Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.

Leverage Lowe's U and all training platforms to continue learning key updates and improve selling skills.

Required Qualifications

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable

General Studies

External experience in customer-facing sales or 6 months of Lowe's retail experience.

1 year of sales experience with the ability to identify and sell products based on customer needs.

1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

Ability to obtain sales-related licensure or registration as required by law.

Preferred Qualifications

Associate degree

1 year of experience entering and submitting customer sales orders, including special-order sales orders.

1 year of experience identifying and selling products based on customer needs or plans.

1 Year Experience following up on outstanding or incomplete customer orders, sales, or installs.

1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.

1 year of experience in a sales environment with required sales goals or metrics.

Bi-Lingual

Working knowledge of Microsoft Office, including Excel and Teams.

Professional certification related to the specialist's department.

Pay Range

$19.50 - $21.85 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Associate Benefits

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

Flexible spending and health savings accounts

401(k) Retirement account with company match

Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

Education support programs, including tuition assistance and trade skills scholarships

Business Travel Accident insurance

Maternity and Parental leave

Adoption assistance

Lowe's Associate Discount and broad discount platform

Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.