Clinical Supervisor - Crisis Intervention Unit

Clinical Supervisor - Crisis Intervention UnitDate: Aug 25, 2026Location: Indianapolis, IN, US, 46202Organization: HHCDivision: Eskenazi Health Sub-Division: SEMHC Req ID: 23844 Schedule : Full Time Shift : Evening ; Monday-Friday: 3p-11:30pSandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.FLSA Status Exempt Job Role Summary Utilizing advanced knowledge and skills in evidence-based practices ("EBP"), the Clinical Supervisor – CCBHC provides clinical supervision of the Certified Community Behavioral Health Clinic ("CCBHC") staff providing high-fidelity therapeutic interventions consistent with the treatment models specific to the population served within a CCBHC. This position helps develop and oversee clinical care and workflows to ensure that client's mental health and substance use needs are being addressed, that direct care team members are supported both administratively and clinically, as well as ensuring the utilization of EBPs and quality measures specific to CCBHC designation.Essential Functions and ResponsibilitiesProactively contributes to Eskenazi Health mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values of Professionalism, Respect, Innovation, Development, and ExcellenceEmbraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewingUtilizing advanced knowledge and skills in EBPs, provides clinical supervision of staff providing high-fidelity therapeutic interventions consistent with the treatment models specific to the population servedProvides administrative and clinical supervision to direct care team members while ensuring the implementation and utilization of EBPs specific to CCBHC designationHelps develop and oversee clinical care and workflows to ensure that client's mental health and substance use needs are being addressed in accordance to CCBHC standardsEnsures adherence both to regulatory requirements for CCBHC regarding client treatment and fidelity standards for EBPs used by their clinical service areaConsults and provides oversight of crisis prevention planning, crisis safety planning and other risk related assessments within their clinicMaintains expertise in specific EBPs as well as research-based clinical practices and protocols specific to CCBHC designation and population servedTeaches EBPs as well as research-based clinical practices and protocols and monitors implementation and fidelity to those practices and protocolsCollaborates and consults with psychiatrist, manager and other personnel for the integration, development, and implementation of necessary treatment services, including care coordinationProvides orientation and on-the-job training to ensure team members are well-prepared for their rolesParticipates in the development and delivery of in-service training opportunities to ensure staff remain current in their practiceWorks collaboratively with other organizations to ensure continuity of services for our clients, developing systems for referralMonitors, assesses and remediates staff work performance, assists in maintaining accurate personnel data and records, and assists with team member performance evaluation and management processesAssists team members in preparing documentation, including letters to court, evaluations and professional correspondenceEnsures that the team, including themselves if providing direct services, provides client and family-centered care, utilizing peer recovery specialists where appropriateEnsures self and team meet the agency's standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracyDevelops and oversees processes to ensure that treatment plans are reviewed and updated at intervals indicated by guidelines and that documentation standards are metProvides indirect services to external agencies and the community through consultation and educationMeets agency requirements for continuing educationJob RequirementsThree (3) years of clinical experience with (1) year of clinical experience post-clinical licensureMaster's degree in a behavioral health or human services that meets Indiana licensure requirements for the following associate licenses: o Licensed Clinical Social Worker (LCSW); o Licensed Marriage and Family Therapist (LMFT); or o Licensed Mental Health Counselor (LMHC)Active and unencumbered clinical licensure in the State of Indiana (LCSW, LMFT, LMHC)Valid Indiana driver's license that meets Eskenazi Health's driving policy requirementsOpioid Treatment Program Only: Must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving opioid treatment medicationMobile Crisis Program Only: o Must meet eligibility requirements and maintain Indiana certification as a crisis peer recovery supervisor; if not certified at time of hire, must obtain certification within six (6) months of hire o Certified in First AidKnowledge, Skills & AbilitiesAdvanced understanding of EBPs or ability to learn designated EBPs at level of advanced understanding to provide oversight to client treatment, quality outcomes, and fidelity standardsAbility to implement EBPs to standards as defined by Sandra Eskenazi Mental Health CenterAdvanced understanding of and ability to implement a strengths-based, community treatment modelSolid leadership and team building abilityUse of discretion and independent decision-making regarding staff, clients and program mattersAdvanced interpersonal skills with ability to be both clear and concise in written and verbal communicationAdvanced knowledge of psychiatric/addiction diagnoses and understanding of their impact on behavior and all life domainsAdvanced knowledge of psychotropic medications and their uses and side effectsAbility to interpret and apply complex directives, information and regulationsAbility to use developmentally appropriate communication skillsAbility to teach, support and mentor othersAbility to exercise excellent time management skills and adjust working hours to meet pressing needs and deadlinesAbility to function independently and flexibly in a multi-task environment as well as part of a teamAbility to teach evidenced based clinical practices and protocols to other staffAbility to monitor adherence to clinical practices intervention according to fidelity of clinical modelsAdvanced crisis intervention skillsSandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.