Mortgage Loan Processor

Job Details Job Location: MSF Diamond Bar - Diamond Bar, CA 91765 Position Type: Full Time Education Level: None Salary Range: $27.76 - $37.62 hourly Travel Percentage: None Job Shift: Day Job Category: Finance Position: Mortgage Loan Processor Department: Retail Processing Reports To: Processing Team Lead Location: Diamond Bar, CA (Onsite or Hybrid) Exempt: No / Non-exempt: Yes The anticipated hourly compensation range for this position is $27.76–$37.62, plus incentives. About Mortgage Solutions Financial Mortgage Solutions Financial is a national mortgage lender headquartered in Colorado Springs, Colorado. We believe every client should be served with integrity, dignity, and respect. We are committed to providing mortgage solutions that support our clients’ best interests and empower them to make responsible, informed financial decisions. About the Role Mortgage Solutions Financial is seeking an experienced Mortgage Loan Processor II to support our Retail Processing team. This role serves as an important partner and liaison between borrowers, Loan Officers, underwriting, and third-party service providers throughout the mortgage loan process. What You’ll Do Verify that all required disclosures, checklists, and program-specific documents are complete and included in the loan file. Maintain the Loan Origination System with real-time status updates and detailed records of borrower and third‑party communications. Serve as the primary point of contact for borrowers when collecting missing or additional documentation. Coordinate with appraisers, title companies, employers, and other third parties to clear loan conditions. Communicate underwriting approvals, outstanding conditions, and loan status updates to Loan Officers and clients. Prepare completed loan packages and submit them to Underwriting for approval. Ensure closing instructions and required documents are delivered to the title company according to established deadlines. Review final settlement statements with the Loan Officer before closing. Collaborate with Mortgage Experts and internal partners to provide a smooth and positive client experience. Maintain regular, reliable, and predictable attendance. Perform other duties as assigned. What You’ll Bring A strong understanding of mortgage compliance regulations, loan program guidelines, and loan structure. Excellent written and verbal communication skills. Strong attention to detail, time‑management, and organizational skills. The ability to work independently while contributing effectively as part of a team. The ability to succeed in a fast‑paced, changing, and high‑production environment. A solutions‑oriented approach and the ability to independently manage challenging situations. A commitment to providing exceptional service to clients and referral partners. QualificationsExperience and Education Previous experience working with FHA, VA, and USDA loan programs and related websites is required. A minimum of three years of mortgage processing, underwriting, originating, or combined mortgage industry experience is required. Physical Requirements Ability to remain in a stationary position for prolonged periods while working at a desk and computer. Periodic movement within the work or home‑office environment. Ability to occasionally lift up to 10 pounds. Compensation and Benefits Medical, dental, and vision insurance Health Savings Account and Flexible Spending Account options Life and accidental death and dismemberment insurance Voluntary supplemental life insurance Voluntary short-term and long-term disability coverageSupplemental insurance options Company retirement plan participation for eligible employees Equal Employment Opportunity Mortgage Solutions Financial is an equal opportunity employer. All applicants and employees are considered without regard to race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, veteran status, or any other status protected by applicable law. Mortgage Solutions Financial is committed to providing reasonable accommodations to qualified applicants and employees. Individuals who require an accommodation during the application process or to perform the essential functions of the position should contact Human Resources. #J-18808-Ljbffr