Insurance: Selling CSR/Account Manager

Account Manager / Customer Service Representative (Sales & Growth Focus) Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Paid time off Profit sharing Training & development Vision insurance Wellness resources About Us At Huff Insurance, we’re more than just an agency — we’re a growth-driven team dedicated to protecting families, businesses, and futures. We pride ourselves on exceptional service, long-term relationships, and a culture of accountability. Our team members don’t just manage accounts; they help clients thrive while helping our agency grow. About the Role We’re seeking a Selling CSR / Account Manager who is equal parts relationship-builder and growth-driver. In this role, you’ll: Provide exceptional service to existing clients (policy changes, billing questions, coverage explanations). Proactively round out accounts by identifying coverage gaps and cross-selling additional lines. Develop accounts by building long-term relationships and uncovering new opportunities. Drive growth activities like asking for referrals, reaching out to past clients, and introducing new solutions. Partner with the team to hit both individual KPIs and agency growth goals. The Right Person for This Role We’re not just looking for skills — we’re looking for the right personality and mindset . The ideal candidate is: Competitive & goal-driven – loves hitting targets and seeing results. Service-oriented – takes pride in solving client problems with empathy and professionalism. Confident communicator – comfortable on the phone, over email, and face-to-face. Proactive & persistent – doesn’t wait for opportunities, goes out and finds them. Coachable & growth-minded – hungry to learn and improve, takes feedback well. Resilient – bounces back quickly from rejection or challenges. Requirements 2+ years insurance agency experience preferred (but strong sales or customer service background considered). Active Property & Casualty license (or ability to obtain quickly). Proven track record of meeting sales or performance goals. Comfort with CRM/agency management systems and digital tools. What We Offer Competitive base salary + performance bonuses. Growth-based incentives (cross-selling, account development, referrals). Clear accountability framework with both individual rewards and team incentives . Ongoing professional development and career growth opportunities. A fun, supportive, and competitive culture where rock stars are recognized . #J-18808-Ljbffr Bigimd