Account Manager

Account ManagerTampa, Florida, United States Or refer someone Job Openings Account ManagerAbout the Job Account ManagerAccount Manager – Logistics (Asset + Brokerage)Location: Tampa, FL (Onsite – Downtown HQ) Compensation: $60,000 – $80,000 base + performance incentives Type: Full-TimeAbout the CompanyOur client is a growing, asset-based transportation and logistics provider with a strong presence across truckload and brokerage services. With a modern, centrally located headquarters in downtown Tampa, they combine the reliability of owned assets with the flexibility of a brokerage network to deliver tailored supply chain solutions.The RoleThis is a relationship-driven Account Manager role focused on managing and expanding existing business. You will inherit a portfolio of active customers and be responsible for maintaining service excellence while aggressively growing wallet share across both asset and non-asset solutions.This is not a pure hunter role—but it does require someone who knows how to identify opportunity, ask for more business, and expand accounts strategically.Key ResponsibilitiesManage and grow a portfolio of existing shipper accountsAct as the primary point of contact for day-to-day customer needsIdentify opportunities to expand services across truckload, dedicated/asset capacity, and brokerage solutionsIncrease wallet share by uncovering additional lanes, modes, and supply chain needsCollaborate with operations, carrier sales, and dispatch to ensure high service levelsProactively address service issues and maintain strong customer relationshipsConduct regular account reviews and business development discussions with clientsMaintain CRM updates and track account growth metricsWhat Success Looks LikeStrong retention and satisfaction across assigned accountsConsistent growth in revenue and margin per customerAbility to uncover and win additional freight opportunities within existing relationshipsBecoming a trusted advisor to customers—not just a service contactWhat We're Looking ForRequired:2–5+ years of experience in freight brokerage, trucking, or logistics account managementStrong understanding of truckload operations and brokerage dynamicsProven ability to grow existing accounts (not just maintain them)Excellent communication and relationship management skillsAbility to work onsite in Tampa HQPreferred:Experience working in an asset-based environmentExposure to both carrier operations and customer-facing rolesFamiliarity with TMS/CRM systemsIdeal Candidate ProfileRelationship-focused but commercially drivenNaturally curious—asks questions to uncover more opportunitiesComfortable having growth conversations with existing customersOrganized, responsive, and accountableThrives in a fast-paced, team-oriented environmentWhy This Role?Opportunity to work with both asset capacity and brokerage solutionsStrong foundation of existing business—no cold startHigh visibility role within a growing organizationCollaborative, in-office culture in a prime downtown Tampa locationOr refer someone