Receptionist

Job Description

Job Description

Join a Growing Gastroenterology Team!

We are a busy, physician-owned Gastroenterology practice with 33 providers dedicated to delivering exceptional patient care. As our practice continues to grow, including the addition of new providers and expanded procedure capacity, we are seeking compassionate, detail-oriented team members to join our front office team.

As the first point of contact for our patients, the Receptionist plays a vital role in creating a positive patient experience. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.

If you are organized, professional, and passionate about making a difference through exceptional patient care, we'd love to meet you!

Position Summary

The Receptionist serves as the welcoming face of our practice, greeting patients and visitors, coordinating patient flow, verifying demographic and insurance information, and supporting efficient front office operations. This position works closely with patients, providers, and clinical staff to help ensure a positive and seamless patient experience.

Key Responsibilities

• Greet and assist patients, visitors, vendors, and guests in a professional and courteous manner.
• Register patients and verify demographic, insurance, and health history information.
• Prepare patient charts and documentation for scheduled appointments.
• Coordinate patient flow and maintain an organized, welcoming reception area.
• Answer questions, direct patients and visitors as appropriate, and assist with front office needs.
• File, label, and maintain patient records and related documentation.
• Assist with office opening procedures and daily administrative tasks.
• Maintain patient confidentiality and ensure compliance with organizational policies.
• Support quality improvement initiatives and participate in team meetings and training opportunities.
• Perform additional administrative duties and special projects as assigned.

Qualifications

Required:

• High school diploma or GED.
• Strong customer service and communication skills.
• Basic computer proficiency and experience working with office technology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred:

• Previous medical office, healthcare, or receptionist experience.
• Knowledge of medical terminology.
• Experience with scheduling systems, electronic medical records, or patient registration processes.

Schedule

Full-Time | 36-40 Hours per Week

Rotating Shifts:

• 6:00am - 3:30pm
• 7:00am - 4:30pm

Enjoy most Friday afternoons off!

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off
• Parental Leave
• Life Insurance
• Employee Assistance Program
• Referral Program
• Free lunches every Monday and Wednesday

Specialty: Gastroenterology

Setting: Medical Office | Outpatient Clinic | Ambulatory Surgery Center | Private Practice

Why Join Us?

We understand the importance of balancing a rewarding career with life outside of work. Our team-oriented culture emphasizes collaboration, respect, and support while providing opportunities to grow professionally in a specialized clinical setting.

Join a team where your skills are valued, your contributions are recognized, and your work makes a meaningful difference in the lives of our patients every day.

Come grow with us as we continue expanding our practice and serving patients throughout our community. We are committed to creating a positive workplace where team members are valued, supported, and empowered to make a difference every day.