Senior Technical Product Manager, Doc Platform & AI Infrastructure

Role Description

We are seeking an infrastructure-focused Senior Technical Product Manager to lead the development of the document processing platform that powers both our core legal practice management application and our growing suite of AI-driven features and capabilities. You will ensure delivery of a coherent, performant, and scalable data management system covering document storage, content extraction, indexing, chunking, embedding, and multi-modal search. This role will work in close partnership with a dedicated engineering team to solidify and extend the platform, collaborating with peer PMs and client engineering teams to drive adoption of reliable, accurate, high-performance solutions that scale our next-generation LOIS AI experiences.

What You'll Do:

• Platform & Search Ownership:
  • Define the platform vision and develop a comprehensive understanding of the architecture, capabilities, and limitations across all owning and consuming teams.
  • Translate this understanding into a clear strategy and prioritized roadmap that balances platform maturity with delivery of new functionality.
• Technical Requirements:
  • Partner with platform engineers and technical leads to define requirements, constraints, and success criteria for platform investments.
  • Incorporate infrastructure capabilities and customer needs into clear, actionable specifications.
• Document Infrastructure:
  • Partner closely with backend engineering, infrastructure teams, and data science to drive efficiency and improve consistency.
  • Simplify processing and align document management functionality with the broader platform.
• Feature Enablement:
  • Own the adoption and migration strategy for platform functionality.
  • Collaborate with peer PMs to ensure platform capabilities support new product requirements.
• Data-Driven Optimization & Metrics:
  • Monitor, analyze, and optimize performance, latency, cost-to-serve, and core engineering metrics.
  • Track AI platform outcomes in collaboration with machine learning engineers.
• Evangelism & Mentorship:
  • Proactively build awareness of document platform capabilities across the organization.
  • Mentor Associate and mid-level Product Managers in technical product processes.

Qualifications

• 5+ years of software product management experience in SaaS.
• Proven track record of responsibility for technically complex products or platforms.
• Strong relevant domain experience (e.g., document management systems, search and indexing infrastructure, RAG or LLM pipelines, or legal technology).

Requirements

• Demonstrated knowledge of software development methodologies.
• Sufficient technical fluency to engage substantively with engineers on topics like document processing pipelines.
• Comfort operating in a complex, multi-team environment.
• Strong analytical skills and a data-driven mindset.
• Strong experience working within Agile/Lean delivery frameworks.
• Excellent communication and interpersonal skills.

Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive.
• Medical, Dental, & Vision Insurance (for full-time employees).
• Competitive & Fair Pay.
• Maternity & paternity leave (for full-time employees).
• Short & long-term disability.
• Opportunity to learn from a dedicated leadership team.
• Top-of-the-line company swag.

Compensation Information

$140,000 - $190,000. The salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.