Front Desk Receptionist
Riverchase Dermatology
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Front Desk Receptionist Full Time Clerical, Fort Myers, FL, US 22 days ago Requisition ID: 5193 Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Front Desk Receptionists are the first point of contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments. Essential Functions Adheres to the Our Mission Statement, Credo, Service Goals, and Values always providing exceptional customer service. Greet and welcome patients as they arrive for their appointments. Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collecting and applying payments of services and products. Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary. Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. Keep office supplies adequately stocked by anticipating inventory needs and monitoring office equipment. Learn new products and maintain an accurate inventory of all items. Ensure a positive experience for each patient through excellent customer service practices. Verify patient health benefits with approved health care companies. Send out and receive medical records and referrals for patient care. Keep the reception area clean and organized. Work in a team environment to accomplish common tasks in a collegial manner. Our Benefits Include Medical, Dental, and Vision are available after 30 days of hire. Short-term disability and life insurance, and many ancillary options. 10 days of PTO with an increase to 15 days upon completing 1st year. 401(k) available after 90 days of hire. Excellent growth and advancement opportunities. Discounts on services. Required Education and Experience High School diploma or equivalent. 1-to 2 years of Medical Reception experience is preferred. #J-18808-Ljbffr
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