Pharmacy Technician - Lobby Pharmacy

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY: Under the supervision of a registered pharmacist, you'll be the go-to person for getting prescriptions out the door and helping customers find exactly what they need—all while keeping things running smoothly and safely.

PRIMARY RESPONSIBILITIES:

 

• Enter prescription data into computer systems with accuracy and verify prescriptions for completeness and correctness
• Process insurance claims and prior authorizations, and handle payments for prescriptions and over-the-counter purchases
• Maintain meticulous records of patient medication histories and manage controlled substance documentation in compliance with regulatory requirements
• Stock, organize, and store pharmacy inventory and supplies; conduct inventory counts and communicate supply needs to the pharmacist
• Assist customers with questions and purchases while maintaining a clean, organized, and safe pharmacy environment
• Ensure HIPAA compliance and protect patient privacy in all pharmacy operations
• Support the pharmacist with medication counseling preparation and assist with patient education materials
• Collaborate with the supervising pharmacist to maintain efficient pharmacy operations

Qualifications

EDUCATION/EXPERIENCE REQUIRED: High School Diploma or G.E.D. equivalent required. Minimum of six (6) months of retail pharmacy experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED: Requires valid State of Michigan Pharmacy Technician license.