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Commercial Customer Success Manager — Scale & Retention

Iru

A leading AI-powered security firm based in Miami is seeking a Customer Success Manager. This hybrid role involves managing over 150 commercial customers, driving onboarding and adoption, and ensuring customer retention. Ideal candidates will have 1-3 years of SaaS experience and excellent communication skills. The firm offers a competitive salary and numerous benefits including medical coverage and 20 days PTO. Join a dynamic team that's shaping the future of IT security. #J-18808-Ljbffr Iru

Vacancy posted 4 days ago
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