Commercial Customer Success Manager — Scale & Retention
Iru
A leading AI-powered security firm based in Miami is seeking a Customer Success Manager. This hybrid role involves managing over 150 commercial customers, driving onboarding and adoption, and ensuring customer retention. Ideal candidates will have 1-3 years of SaaS experience and excellent communication skills. The firm offers a competitive salary and numerous benefits including medical coverage and 20 days PTO. Join a dynamic team that's shaping the future of IT security. #J-18808-Ljbffr Iru
- ...endpoint security & management, and compliance... ...at $850 million. Customers include Notion,... ...Opportunity As a Customer Success Manager at Iru,... ...for ensuring our commercial customers achieve... ...enablement at scale, drive product... ...role means driving retention across a large...CommercialFull timeWork at office3 days per week
$130k - $155k
...Role This role leads Retention & Lifecycle Management for Primal Harvest... ...drive improvements in customer economics, cohort... ...leader. With a strong commercial mindset and creative... ...performance improvements at scale. This role reports... ...roles. Proven success managing multi-...CommercialTemporary workRemote workFlexible hours- Flowhub, LLC. is looking for a Head of Customer Success in Miami. The role focuses on retention, building Customer Success playbooks, and coaching a junior team. This position allows real autonomy, demanding a proven track record in Customer Success within a SaaS environment...Suggested
- ...all-in-one club management software for racquet... ...clubs, and scaling fast — and we’re... ...a Senior Client Success Manager, you’ll own... ...partnering with Sales on commercial conversations and... ...a meaningful net retention and expansion... ...team. Champion the Customer Voice: Serve as a...Commercial
- ...will be representing a product with real scale, real customers, and real expectations. The Role We are hiring a Customer Success Manager to own the customer experience from the... ...support role. This is a front‑line revenue, retention, and adoption role. You will run demos,...SuggestedRemote work
$225k
.... The next chapter is about scaling how we show up for them after... ...Role We're hiring a Head of Customer Success to own the outcome, not just... ...team is in place and the manager has been seated for over a year... ...Own (Build, Coach, Scale) Retention and expansion outcomes. Own...Work at officeRemote workFlexible hours- A restaurant technology platform in Miami is seeking a Head of Customer Success & Onboarding to enhance customer journeys and improve team performance. The ideal candidate will have over 3 years of onboarding experience in B2B SaaS and strong leadership skills. You'll...Flexible hours
$140k - $160k
Rise Technical is seeking an experienced project manager to oversee large-scale commercial construction projects in Miami, Florida. You will work with... ...planning, budgeting, and coordination with teams to ensure successful project execution. The compensation ranges from $140,0...CommercialFor contractors$91k - $321.5k
...organisation. This includes managing schedules,... ...excellence, contributes to the success of our Firm.... ...strategy for high-value Scaled Engineering Services (... ...structures, and deliver commercial leadership for Advisory... ...sensitive company or customer information, handling...CommercialFull timeContract workH1b- ...about marketing and customer retention. Steer began as an... ...Customer Relationship Management (CRM) marketing suite... ...a Strategic Customer Success Manager, you will own... ...complex accounts at scale. You Are An Expert... ...an existing one. Commercially Minded & Composed:...CommercialLocal areaRemote workWork from homeFlexible hours
$90k - $110k
...entertainment companies to manage, scale and optimise their... ...Platform Usage Drive successful adoption of... ...processes and product usage. Retention, Growth & Expansion... ...next steps. Support commercial follow‑ups related to... ...Account Management, Customer Success, Hospitality...CommercialSeasonal workFlexible hours- ...responsible for growing and scaling the SevenRooms... ...long-term success for our partners.... ...will own growth and retention across a portfolio... ...restaurant and hospitality customers. You'll focus on... ..., balancing commercial goals with a customer... ...targets Manage renewals proactively...CommercialContract workWork at officeLocal areaRemote work
$48k - $64k
Begin your career as a Customer Success Manager II at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction... ...risk' accounts. Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty....Work at officeFlexible hours3 days per week$100k
...access, endpoint security & management, and compliance automation—collapsing... ...company at $850 million. Customers include Notion, Cursor,... ...Opportunity As a Customer Success Manager at Iru, you will partner... ...in this role means driving retention and expansion across a...Full timeWork at office3 days per week- Customer Lifecycle Champion at maxbone: CRM & Retention Manager Are you ready to transform one-time pet parents into lifelong members of the maxbone pack? maxbone, part of the Wag! Group Co., is searching for a data-loving, customer-obsessed CRM & Retention Manager to own...Full timeWork at officeLocal area
- ...Client Payroll, Client Relationship Management We never ask for any kind of payment... ...is accountable for the overall success, growth, and retention of a portfolio of strategic clients.... ...that balance client needs and TMF's commercial objectives. Key Requirements Qualifications...CommercialFull timeContract workLocal area
- A leading business intelligence platform seeks a Customer Success Manager to enhance customer experience and drive retention strategies. This role involves conducting live product demos, providing customer support, and nurturing sales pipelines. Ideal candidates should...Remote job
$70k - $80k
...Description Ready to Be More Than an Account Manager Lost in the Branches? If you're managing a... ...You'll own a portfolio of residential and commercial properties across Miami - driving client satisfaction, retention, and enhancement growth. Your focus:...Commercial- ...clienteling, VVIC/VIC acquisition/retention, loyalty, appointment management, segmentation, lifecycle... ...pathways, and succession planning. Establish operational... ...satisfaction, and commercial performance. Oversee... ...performance and delivering large-scale process improvements....Commercial
- ...to build, operate, and scale their lower carbon... ...and compliance carbon management initiatives. With offices... ...products to enable our customers to drive lower carbon... ...advisor. Drive customer success. Assess, clarify, and... ...needs and new commercial expansion opportunities...CommercialRemote workFlexible hours
- ...provider of AI-powered IT management and cybersecurity... ...and long-term business success. Backed by Insight... ...Today, Kaseya supports customers in more than 20 countries... ...evolving needs. Commercial Growth Strategy: Develop... ...long-term growth and retention. Revenue Ownership:...CommercialImmediate startWorldwide
- ...9508 Department: Practice Management Location(s): Miami State:... ...support firmwide growth Build, scale, and manage sophisticated... ...Manager-level CREs; support succession and growth planning discussions... ...-service teams Advanced commercial, financial, and negotiation...CommercialPrivate practiceWork at officeLocal areaWorldwideFlexible hours3 days per week
- ...About the job Commercial Relationship Manager -Miami, FL Commercial Relationship... ...-market lending. The successful candidate will play a key... ...Florida while delivering customized lending, treasury... ...relationship growth, client retention, and portfolio quality...Commercial
- ...organizations optimize performance, manage risk, and maximize value... ...executive relationships, and scale best-in-class sales execution... ...Manager-level CREs; support succession and growth planning... ...multi-service teams Advanced commercial, financial, and negotiation acumen...CommercialPrivate practiceWork at officeLocal areaFlexible hours3 days per week
- ...Context As an Account Manager, you will be the cornerstone of our customer relationships. You'll... ...for the health, retention, and growth of a dedicated... ...accounts to foster long-term, successful partnerships. You will... ...a SaaS company. Commercial Acumen: A strong track...CommercialFlexible hours
- ...Regional Account Manager (RAM) Your Work Matters... ...charge on high-impact commercial sales. You'll own a region... ...medium to large-scale commercial projects. This... ...tracking, and ensuring successful execution. Building... ...air travel based upon customer and/or corporate...CommercialFor contractorsLocal area
$100k
...Job Title: Senior Account Manager Company : Commercial Landscape Maintenance Company Location : Miami, FL Recruiter : Represented by Bloom... ...with a single point of contact (POC), managing large-scale roadside operations, and driving client satisfaction and...Commercial- ...Key Account Executive - Commercial Print The Key Account Executive... ...the full sales cycle and customer experience, with responsibility... ..., and highly experienced in managing large, complex print... ...key accounts and drive both retention and expansion across the portfolio...CommercialWork at officeFlexible hours
- ...thermal energy in multi-residential and commercial buildings, and bills and collects for the... ...provides Metergy with access to large-scale capital, infrastructure investment expertise... ...(developers, building owners, property managers, condominium board members) as well as...CommercialTemporary workSummer holidayImmediate startRemote workFlexible hours
- ...Account Manager Built on meritocracy, our unique company culture... ...doing what is best for our customers. Brown & Brown's Risk... ...Manager, you will drive client retention and growth by managing the... ...experience. Minimum 5 years in commercial insurance, brokerage, or...CommercialWork at office
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