Revenue Management Analyst

Description

ESSENTIAL DUTIES:

Review, evaluate, adjust, and release new lease and renewal pricing recommendations, ensuring alignment with market conditions, property performance, approved parameters, and applicable notice requirements. Develop, manage, and implement pricing strategies, lease terms, and concession programs in partnership with Property Operations to maximize revenue, maintain competitive positioning, and support occupancy goals. Review and respond to pricing override requests, ensuring timely resolution, appropriate approvals, and consistency with established pricing guidelines. Oversee daily administration, configuration, and maintenance of the Revenue Intelligence platform, ensuring accurate property data, pricing parameters, lease terms, and system functionality. Lead quarterly and annual pricing reviews, including rate parameters, seasonality, and lease expiration limits, ensuring alignment with approved budgets, property business plans, and applicable loan restrictions. Coordinate the implementation of revenue management systems for new and acquired properties, including system configuration, vendor coordination, and ongoing technical support. Maintain data integrity through regular audits of property information, unit amenities, pricing premiums, availability, and comparable market data, partnering with Operations to resolve discrepancies. Analyze occupancy, exposure, lease expirations, leasing activity, market trends, and revenue performance to identify opportunities, mitigate risks, and recommend pricing adjustments. Monitor key revenue performance indicators, including lease trade-outs, renewal conversion, loss to lease, gain to lease, concessions, pricing variances, and overrides to identify trends and opportunities for improvement. Evaluate lease expiration schedules and term distribution to minimize concentration risks and maintain established occupancy and exposure targets. Prepare and present revenue performance reports, forecasts, and actionable recommendations to Property Operations and Asset Management, supporting annual budgets and reforecasting efforts. Serve as a primary resource for onsite teams, Regional Managers, Property Operations, and Asset Management, providing pricing guidance, facilitating recurring revenue management meetings, and supporting strategic decisions. Provide training and ongoing support to onsite teams, promoting system adoption, accurate data entry, and consistent application of revenue management practices across the portfolio. Maintain and enforce revenue management policies, procedures, approval guidelines, and compliance requirements while identifying opportunities to improve processes, internal controls, and operational efficiency. Identify and address revenue leakage resulting from pricing overrides, exceptions, and expired concessions, recommending corrective actions to optimize revenue performance. Manage the revenue management platform vendor relationship, including technical support escalations, system enhancements, and evaluation of new functionality. Monitor system adoption and compliance across the portfolio, providing training and guidance to ensure consistent application of revenue management practices. Perform other duties and responsibilities as assigned to support company initiatives and organizational goals Requirements

EDUCATION & EXPERIENCE:

High School Diploma or Equivalent is required. Three (3) or more years’ work experience in multifamily property management or related proptech required.

KNOWLEDGE & SKILLS:

Hands-on experience with automated pricing or revenue management platforms, preferably within the multifamily property management industry. Experience with Entrata and Revenue Intelligence or comparable property management and revenue management platforms preferred. Experience supporting revenue management initiatives across a multi-state or geographically diverse property portfolio preferred. Experience training and supporting onsite teams through system implementations, process improvements, or technology rollouts preferred Strong analytical skills with the ability to interpret occupancy, exposure, lease expirations, trade-out data, and market trends to support informed pricing decisions. Ability to effectively communicate pricing recommendations, explain system-generated data, and provide guidance to onsite teams and leadership. Demonstrated ability to evaluate, support, and adjust pricing recommendations based on market conditions, property performance, and operational needs. Advanced proficiency in Microsoft Excel, including data analysis, reporting, and financial modeling. Strong organizational and time management skills with the ability to independently manage recurring reviews, competing priorities, and critical deadlines. Excellent communication, problem-solving, and interpersonal skills with the ability to collaborate effectively across multiple departments. #J-18808-Ljbffr Birchstone Residential