AUSL Pro Shop/Merchandise Associate - Seasonal Operations Staff

AUSL Pro Shop Seasonal Operations Staff (SOS)

Named one of Sports Business Journal's Best Places to Work in Sports (2024, 2025), Front Office Sports' Most Impactful Sports Organizations (2024), and Fast Company's Most Innovative Companies (2023), Athletes Unlimited owns and operates professional women's softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited stands out as an organization driven by the athletes that play in the leagues, with athlete representation on the company's board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company, all while being proactive in shaping policies supporting the women that play in the league. Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visit AUProSports.com.

In June 2025, AU transformed and expanded its softball business by launching the Athletes Unlimited Softball League (AUSL), a premier professional women's softball league. In 2026, additional teams have been added, converting to a fully city-based model, bringing in team owners, and building out ancillary business, fan and partner engagement opportunities.

Athletes Unlimited is seeking hardworking, passionate, and committed individuals to join the AUSL Pro Shop Seasonal Operations Staff (SOS) in various cities this summer. These individuals will play a vital role in game day and/or practice operations. In this role, you will help drive the fan experience through retail sales and floor maintenance while assisting with the full lifecycle of shop operations. Candidates must be local to their respective markets for the duration of the season. The season will run from June to the end of July for most markets. In Rosemont, the season will run from June to the end of August.

Approx. 4-6hr shifts on gamedays, 2-3 shifts each week. SOS staff will be expected 2 hours before the first pitch time through the end of games.

Responsibilities

• Customer Engagement & Sales: Greet and proactively assist customers, providing accurate product information regarding sizing, pricing, and availability to ensure a premium fan experience
• Transaction Management: Efficiently check out customers at the point of sale and manage merchandise exchanges or returns
• Shop Maintenance: Maintain the sales floor by cleaning assigned areas and ensuring all merchandising follows brand guidelines
• Inventory Oversight: Assist with ongoing inventory procedures, including garment steaming, counts, and consistent replenishment of floor stock
• Communication: Inform customers about active discounts or special offers and relay relevant fan feedback to leadership
• Seasonal Operations: Support comprehensive store Load In (3 days prior to venue opening) and end-of-season break down (Load Out) procedures, if available
• Additional duties assigned by the Senior Director of eComm & Retail, Senior Director of Sports Operations, Director of Sport and/or Assistant of Operations

Requirements

• Prior work experience as a Retail Associate (or a similar role)
• Strong communication skills with a customer-first mindset and a friendly, professional demeanor
• Trustworthy, hard-working, and able to perform in fast-paced environments
• Ability to stand for extended periods of time and perform physical tasks including lifting, garment steaming, and store setup/breakdown
• Availability for the AUSL season dates of mid-June to July (end of August for Rosemont)
• Ability to work weekends, holidays, and non-traditional hours when in season
• Strong preference for candidates based in the following cities:
• Durham, NC
• Portland/Hillsboro, OR
• Rosemont, IL
• Round Rock, TX
• Salt Lake City, UT
• Legal authorization to work in the United States

Benefits

The rate for this position is $20/hr. As this is a seasonal position, traditional employee benefits such as health insurance, paid time off, and retirement plans are not included. 1099 Contractors are responsible for their own taxes and insurance coverage.

Our DEI Statement

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self. Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.