Senior Customer Success Manager, RDS Insurance
Full-time
Swiss Re
Locations: New York, NY, US |
Chicago, IL, US |
Alpharetta, GA, US |
Armonk, NY, US
Are you passionate about bridging the gap between cutting-edge risk analytics and real-world client success? Join our dynamic Risk Data Solutions team where you'll lead insurance and reinsurance clients to unlock the full potential of our property and natural catastrophe solutions. This role offers a unique opportunity to blend commercial acumen with technical expertise while making a tangible impact on how clients navigate complex risk landscapes.
About the role
As a Senior Customer Success Manager, you will own the client journey – from initial sales through implementation, design, adoption, and long-term growth. You will be the orchestrator of client value, working at the intersection of analytics, underwriting expertise, and business strategy.
Key Responsibilities:
- Drive strategic sales across the North American market, leveraging Swiss Re's comprehensive portfolio of risk data products and services
- Lead end-to-end customer success initiatives, with particular focus on property and NatCat related use cases, ensuring strong adoption, retention, and expansion
- Foster collaboration with Reinsurance Underwriting and Key Account management colleagues to align our solutions with client priorities and strategic objectives
- Deliver structured onboarding and training programs, translating complex NatCat and property analytics into practical client workflows and decision frameworks
- Spearhead renewals and expansion in partnership with Sales and Reinsurance account teams, contributing directly to Net Revenue Retention and long-term profitability
- Develop comprehensive Success Plans and lead Executive/Quarterly Business Reviews, connecting solution usage to measurable business outcomes.
- Advocate for client needs within RDS, channeling customer insights into product development, delivery improvements, and roadmap prioritization.
- Implement data-driven approaches to customer health monitoring, leverage usage metrics, engagement indicators, and risk signals to proactively manage relationships
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Success Manager, RDS Insurance in New York, NY vacancy
$140k - $210k
...analytics and real-world client success? Join our dynamic Risk... ...team where you'll lead insurance and reinsurance clients to... ...About the role As a Senior Customer Success Manager, you will own the client journey... ...for client needs within RDS, channeling customer insights...SeniorFull timeTemporary workWork at officeRemote work$130k - $150k
...hiring a self-motivated and data savvy customer advocate with a natural ability to build... ...and identifying opportunities to drive success.Leverage data insights to assess engagement... ...about building relationships and managing stakeholders as your authentic self Unafraid...SeniorWork at office$134k - $252k
...was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for...SeniorWork at officeFlexible hours$153.85k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...page.The Team You’ll Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios of existing Private...SeniorFull timeContract work$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed Strategist) is responsible for maintaining a portfolio of...Senior- ...and AI skills essential for 21st-century success. By providing practical, engaging learning... ...action, transparency, ownership, and customer focus. We are seeking individuals that thrive... ...encourage you to apply!Responsibilities:Manage the customer lifecycle from onboarding to...SeniorWork from homeFlexible hours
$97k - $156k
...days, as determined by the business needs of the team. The Customer Success Manager (CSM) partners closely with their assigned sales partners to... ...Employee Rights Section Right to Work posters: Full-timeFunction: SalesExperience level: Mid-Senior LevelIndustry: InternetSeniorFor contractorsWork at officeFlexible hours$110k - $130k
...driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership of... ...stock options, medical/dental/vision insurances, retirement savings benefits,...SeniorWork at officeWorldwide3 days per week$80k - $140k
...Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions... ...also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D...SeniorWork at officeLocal areaFlexible hours$115k - $170k
...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not... .... This isn't a traditional account management role—you'll serve as a trusted advisor... ...exerciseA final conversation with our group's Senior Leader.Once all interviews are complete...SeniorWork at officeLocal areaRemote workWork from home3 days per week$104.33k - $156.49k
...future where trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$123.1k - $227k
...CRM, where humans with agents drive customer success together. Here, ambition meets action... ...Role DescriptionThe Customer Success Manager, Senior Manager is a highly strategic and experienced... ...parental leave, life and disability insurance, 401(k), and an employee stock...SeniorFull timeWork at officeFlexible hours3 days per week- ...A technology company is seeking an experienced Customer Success Manager to drive customer adoption and ensure retention among enterprise clients. The ideal candidate will have over 5 years of experience in Customer Success, an empathetic approach, and a strong ability...Senior
Tonkean
New York, NY5 days ago - ...informed, and decisive. Pursue excellence everyday We raise the bar with leadership, confidence, and action—for the industry, our customers, our business, and each other. Embrace the journey , together The work we do is never done. We don’t shy away from what’s hard — we...Senior
CreatorIQ
New York, NY5 days ago $115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City.As a Senior CSM at Dealpath, you... ...processThe Perks & Culture:Medical, dental, and vision insurance.Health Savings Account (HSA) & Flexible Spending Account...SeniorContract workWork at officeFlexible hours$150.1k - $227k
...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...future of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible... ...parental leave, life and disability insurance, 401(k), and an employee stock purchasing...SeniorFull timeWork at officeFlexible hoursShift work3 days per week- ...Perforce is seeking an experienced Senior Customer Success Manager to support Delphix customers in the central US region. You will build strategic relationships with enterprise clients, champion a customer-first mission, drive product adoption, and mitigate risk while...Senior
United States Digital Space LLC
New York, NY2 days ago - ...just getting started. The Role We are rapidly growing our Customer Success team. This is a foundational role with the autonomy to define... ...and from working closely with engineers and product managers. What We Offer The opportunity to define and standardize...SeniorWork at officeImmediate startMonday to Friday
Adaptive Security Corporation
New York, NY4 days ago - ...global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This...Senior
Stripe
New York, NY4 days ago $220.3k - $330.5k
...are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business... ...identifying and surfacing opportunities to ensure customers are successful Qualifications We're looking for someone who...SeniorWork at officeLocal areaColorwave Inc
New York, NY5 days ago$71k - $118.3k
...2002, empowering organizations to build successful workforces and create a purposeful workplace... ...link: About our Team: The Customer Success & Delivery team sits at the heart... ...Leadership Team, the Onboarding Customer Success Manager is responsible for onboarding and...SeniorLexisNexis
New York, NY2 days ago$130k - $170k
...ClickTime is a recognized leader in time management software, serving thousands of... ...billion worth of employee time, helping customers improve workforce efficiency, profitability... ...to financial operations. As a Senior Customer Success Manager, you'll help stakeholders derive...SeniorRemote workWorldwideGrabJobs
New York, NY5 days ago- ...to chat. The Role This is a fully remote role, but you must be located in the United States. We’re looking for a Senior Customer Success Manager to join our small but mighty customer team. You’ll be working with companies such as NVIDIA, Meta, Amazon, and HSBC, helping...SeniorRemote workShift work
EveryoneSocial
New York, NY5 days ago $140k - $160k
...Customer Success Manager At Vantage, we're passionate about building a cloud cost transparency platform that helps enable everyone from developers to enterprises analyze, report, collaborate on and optimize their cloud infrastructure costs. Both our CEO (a repeat founder...SeniorRemote workVantage
New York, NY4 days ago$153k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...page [ THE TEAM YOU’LL WORK WITH The Enterprise Customer Success team here at Carta is our most advanced relationship management...SeniorFull timeShift workCarta
New York, NY7 days ago- ...Guideline is a global provider of ad intelligence and media plan management technology, powering the strategy, planning, and... ...capital markets industries. About the Role: As a Senior Customer Success Manager at Guideline, you will own strategic relationships...SeniorFull timeContract workFlexible hours
Guideline
New York, NY27 days ago - ...Senior Customer Success Manager At Avante, we're changing the way benefits complexity is handled. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our agent Carly provides personalized, always-on benefits...SeniorWork at officeNight shift
Avante Inc
New York, NY4 days ago $120k - $135k
...Account Management Team Opportunity The Account Management Team is at the forefront of... ...through enhancing clients' workflows. Customer Success will be a newly created function and extension... ...platform to truly excel. Financial & Insurance Competitive Salary: $120,000-$135,000...SeniorSummer workLocal areaFlexible hours9fin
New York, NY4 days ago$165k - $180k
...Senior Customer Success Manager - San Francisco AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies...SeniorWork at office3 days per weekAppsFlyer
New York, NY1 day ago- ...solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Senior Customer Success Manager is the primary owner of large, complex health plan accounts, responsible for building trusted client relationships and...SeniorHourly payCasual workWork at officeLocal areaRemote work
Availity
New York, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager, RDS Insurance. Be the first to apply!
Related searches
- customer success manager New York, NY
- educational customer success manager New York, NY
- customer success manager remote New York, NY
- enterprise customer success manager New York, NY
- success manager New York, NY
- senior customer success manager New York, NY
- client success manager New York, NY
- customer success manager csm New York, NY
- partner success manager New York, NY
- technical customer success manager New York, NY