Experienced Residential Plumber

Job Description Job Description About Our Client
A locally owned plumbing company that specializes in fast, reliable residential service. Known for clear communication, professional technicians, and clean workmanship, the team handles everything from emergency repairs and water heater replacements to drain cleaning and fixture installs. They focus on honest pricing, strong customer experience, and long term relationships within the community.

Role Overview
This role is ideal for a skilled residential plumber who takes pride not just in technical excellence, but in delivering a standout customer experience. As a key member of the team, you will diagnose and solve plumbing issues with confidence, lead complex jobs with precision, and communicate clearly so homeowners fully understand their options. You will represent the company’s commitment to trust, accountability, and clean workmanship while mentoring others and contributing to a high performance, bonus driven culture. Your key responsibilities may include:
Perform residential plumbing diagnostics, repairs, installations, and replacements
Lead complex plumbing jobs while ensuring code compliance and high-quality work
Educate customers with clarity and transparency, helping them understand their options
Provide accurate and honest estimates and recommendations
Maintain detailed job notes and documentation through ServiceTitan or similar software
Represent Fix & Flow’s values of trust, accountability, and exceptional service
Train or mentor apprentices and junior technicians when needed
Meet or exceed monthly performance goals to earn bonuses
Maintain a professional appearance, communication style, and customer-first mindset
Requirements
Strong residential plumbing experience (3+ years preferred) - including diagnostics, repairs, drain and sewer work, water heaters, and fixture replacements
Excellent customer service and communication skills
Ability to work independently and problem-solve onsite
Comfort using mobile dispatch and invoicing systems (ServiceTitan experience preferred)
Valid driver’s license with a clean driving record
Ability to pass background and drug screening
Benefits
Earning potential of $125,000 to $150,000
Monthly performance bonuses
Family-owned company with a supportive, high-trust culture
Consistent, high-quality leads and a stellar reputation
Leadership that values your expertise and invests in your success
Opportunities to mentor and grow within the company
A culture built on honesty, integrity, and doing right by the customer