Director of Operations West (Distribution, based in Redlands, CA)

Job Description

Job Description

We are looking for an Director of Operations- West Region to join our team with strong leadership and multitasking skills and the ability to handle high volume/busy operations while able to foster and maintain a positive work environment as well as a friendly and exceptional customer service.

Full Time

Dress code- Business casual/Jeans/Polo/ NO GRAPHIC t-shirts.

Hours- Generally Monday through Friday with flexibility for occasional holiday or weekend supervision. Schedule may vary based on operation & specific needs.

Perks & Benefits:

· Competitive base and bonus structure.

· Join our team if you are looking for a sense of belonging and creating an impact in the growth and expansion of the organization. Extreme room for growth with the company in a family-oriented, caring, organizational culture with fast paced expansion and development opportunities.

Essential Duties

• Provide leadership and strategic direction for all regional managers and branches within the assigned territory (East or West).
• Partner with the EVP of Operations to execute national strategies while adapting to the unique needs of the region.
• Ensure operational consistency, regulatory compliance, and safety across all assigned branches.
• Oversee regional performance metrics, budgets, and long-term goals for operational improvement.
• Lead operational initiatives to improve efficiency, inventory management, customer service, and logistics capabilities.
• Collaborate with cross-functional departments (Finance, HR, IT, Sales, Procurement) to support strategic and operational goals.
• Identify and share best practices across locations to support nationwide alignment.
• Oversee capital projects, facility improvements, and technology upgrades within territory.
• Develop and mentor Regional Managers, building strong leadership pipelines and succession plans.
• Act as a key point of contact between senior field leadership and the EVP of Operations.

Job Requirements & Qualifications

• Bachelor’s degree in Business, Supply Chain, or Operations (Master’s preferred).
• Minimum 10+ years of progressive leadership in warehouse distribution or logistics, with at least 5 years managing multi-site operations.
• Strong ability to align tactical regional performance with overall company strategy.
• Proven record of managing complex logistics operations across multiple states or territories.
• Expert communication, leadership, and change-management capabilities.
• Skilled in financial analysis, budgeting, and operational planning.
• Ability to travel extensively throughout assigned territory.

The Business Process Improvement Manager (BPIM) will be a pivotal resource driving improvement on key strategic, cross functional initiatives. The BPIM will also help lead and coordinate tactical execution projects across departments, providing support to functional resources and limiting disruption to daily operations. We hire for attitude, intellectual curiosity, and the ability to navigate ambiguity in a lean, high-growth environment. New team members are developed through hands-on mentorship and a structured continuous-improvement development program, so strong problem-solvers can succeed here regardless of the industry they come from.

Company Description

The Business Process Improvement Manager (BPIM) will be a pivotal resource driving improvement on key strategic, cross functional initiatives. The BPIM will also help lead and coordinate tactical execution projects across departments, providing support to functional resources and limiting disruption to daily operations. We hire for attitude, intellectual curiosity, and the ability to navigate ambiguity in a lean, high-growth environment. New team members are developed through hands-on mentorship and a structured continuous-improvement development program, so strong problem-solvers can succeed here regardless of the industry they come from.