Patient Registrar insurance Clerk

Job Description

Job Description

About the Role

We are seeking a Patient Registrar Insurance Clerk who will be responsible for verifying and validating patients' demographic and insurance information to ensure accurate registration and billing processes. This role includes obtaining and confirming insurance coverage details through online portals and direct communication with commercial insurance providers, Medicare, and Medicaid. The Patient Registrar/Insurance Clerk will assess eligibility and benefits, determine coverage for healthcare services, and assist patients in understanding and maximizing their available insurance benefits. Additional responsibilities include updating patient insurance records, re-verifying coverage as needed, correcting and resubmitting claims, and ensuring that all required services and products are appropriately covered under the patient's benefit plan. The ideal candidate will have strong attention to detail, excellent customer service skills, and experience working with healthcare insurance verification and patient registration processes.

Key Responsibilities

• Responsible for reviewing patients’ case and insurance coverage information to personalize the call contents to the patient.
• Choose the right HARP internal software insurance code following information provided on patients’ insurance.
• Take and verify all patients’ demographic information whenregistering themfor the service or program.
• Establish contact with the ordering physician’s office or customer service department to resolve issues concerning missing vital information frompatientsscanned requisition record.
• Ensure timely processing of benefit information and seek assistance from management whennecessary.
• Ensure all inpatient files are available for daily verification of insurance benefits by printing census.
• Assure pre-certification and benefits on all patients, for Specialties and Primary Care
• Using DDE, perform verification of Medicare coverage and limits on all Medicare accounts of Medicare patients.
• Acquirebilling information by verifying Worker’s Compensation accounts and MVA.
• Educate patients on providing current medication lists prior topatient’sappointment.
• Back-up to Front Desk Registrar’s when needed

Required Qualifications

• High School Diploma/GEDrequired. Bachelor’s Degree in Community Health Education or Public Health with a concentration in Health Education, or aBachelor’s Degree in Health Educationrelated field is preferred.
• CHES eligible or certification highly desirable.
• Atleast one (1) year of experience in health or related fieldrequired.
• Excellent customer service skills with the ability to communicate effectively and in a confidential manner.
• Excellent interpersonal skills, organizational skills, and written and verbalcommunicationsskills are essential.

• Excellent typing and computer usage skills, including Microsoft Word and Excelproficiency.
• Familiarity with Microsoft, Internet and E-mail is necessary.
• Ability to multitask whilemaintaininga calm, organized demeanor.
• Knowledge of drug cards, medical insurance terminology, medical benefits, and billing process. Experience with patientassistanceand government programs.
• Bilingual ability is desirable.

Why Join Us

Cornell Scott–Hill Health Center offers a competitive and mission‑driven environment with outstanding benefits, including:

• Above‑market, competitive salaries
• Sign-on bonus available for eligible positions and qualified candidates.
• Medical, Dental, Vision, Life Insurance, Short/Long‑Term Disability
• License reimbursement
• Eligibility for HRSA Loan Repayment Program may be available for qualified candidates.
• Public Service Loan Forgiveness (PSLF) eligibility is available through qualifying employment.
• Generous paid time off
• 401(k) with up to 5% match

CS-HHC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.