Sales Consultant

Sell Luxury Homes For An Award-Winning Company!

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 60 markets. We're the country's premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers, America's leading builder of luxury homes seeks a Sales Consultant to sell luxury homes at one of our luxury home communities in Charlotte, North Carolina.

The Sales Consultant is responsible for achieving all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as the main point of contact to deliver a luxury customer experience from a customer's first visit through move-in.

This position is on-site.

The primary responsibilities include:

• Generate Traffic
  • Maintain online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
  • Partner with the Online Sales team to help drive internet lead conversion
  • Build and leverage relationships with Real Estate Agents
  • Conduct regular prospecting and appointment setting activities
  • Coordinate with the marketing team to plan traffic generating activities
• Drives Results
  • Proactively manage the supply of quick delivery home in the community
  • Complete competitive analysis on products, features, neighborhoods, and amenities
  • Monitor community and model home appearance to achieve White Glove Checklist standards
  • Demonstrate model home, community/floorplan features and homesites to customers
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
  • Attend and participate in all sales meetings
• Customer Service
  • Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer's story
  • Partner with the design studio team to meet business objectives and enhance the customer experience
  • Assist in facilitating mortgage process with TBI Mortgage, which can include:
    • On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
    • On the back end, working with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
  • Manage and facilitate the weekly communication processes with post-sale customers
  • Deliver Tiffany closing gift to homeowner's new home

This is an excellent opportunity to join one of the nation's most respected companies!

Qualifications

Does this describe you?

• Focus on the customer through:
  • Understanding of the customer needs and Toll Brothers offerings to create win-win solutions
  • Builds business partnerships as a trusted advisor relationship
• Selling: uses sales techniques to develop leads and gain customer commitment
• Collaboration: ability to work with and learn from internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
• Negotiation: ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
• Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
• Willingness to take on additional responsibilities outside the scope of your job duties

Do you have these qualifications?

• Essential:
  • 3+ years sales experience
  • Real Estate license is required in some states
  • Weekend availability is required
  • Maintains a full-time, 5-day work week
• Preferred:
  • Bachelor's degree
  • 3+ years new home sales experience
  • New home construction knowledge

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.