Information Security Operations Specialist - Incident Response

Information Security Operations Specialist - Incident Response

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $13.5 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.

The Information Security Operations Specialist - Incident Response supports the operational strength of the information security program by coordinating incident response activities for both insider and external risks. This role ensures that security incidents are escalated and managed effectively, insider risks are proactively addressed, and response processes are standardized through playbooks and automation. Working closely with other members of the Information Security team, Legal, HR, business stakeholders and our managed service provider Farm Credit Financial Partners (FPI), the position promotes alignment on governance and reporting requirements, facilitates training and follow-up actions, and drives continuous improvement through root cause analysis and lessons learned.

The value drivers for this role are as follows: Coordinated Incident Response Proactive Risk Management Operational Consistency & Readiness Continuous Improvement & Stakeholder Alignment

Come join a collaborative, customer-focused team at Farm Credit East!

Duties and Responsibilities:

• Incident Response Coordination & Escalation
• Incident Preparedness & Process Development
• Risk Monitoring & Risk Management
• Reporting, Metrics & Communication

Job Qualifications and Requirements:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field required.
• Minimum of 3-5 years of experience in security operations, incident response, or SOC environment.
• Hands-on experience with: Microsoft Purview Insider Risk Management, DLP, sensitivity labels. Incident response playbook development and tabletop facilitation. Metrics/KPI reporting and SLA management.
• Familiarity with: Legal/HR collaboration for insider risk cases. Compliance frameworks (NIST CSF, FCA, NYDFS, PCI, etc.).
• Recommended certifications include: CompTIA Security+ GIAC Certified Incident Handler (GCIH) Microsoft Certified: Security Operations Analyst Associate Certified Ethical Hacker (CEH)

We offer hybrid work options after two weeks of employment with Farm Credit East. Hybrid work options are determined based on job role and balancing the needs of the customers, the team, and individual work performance. This will be reviewed based on manager discretion. Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act ("ADA"), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call View phone number on click.appcast.io or e-mail View email address on click.appcast.io