Claims Assistant - Entry Level (In-Office- ORANGE, CA)

PRIMARY PURPOSE To provide support to the claims staff and to perform other office tasks depending on the client program. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Sets up and enters new claims into the claims management system. Inputs and reviews notes and diaries in the claims management system as instructed. Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares, creates, and/or sends letters, reports, and forms. Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. Completes other activities/projects as assigned, including the preparation and distribution of computer reports. ADDITIONAL FUNCTIONS AND RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing: High school diploma or GED required. Experience: Six (6) months of clerical or customer service experience or an equivalent combination of education and experience. Skills & Knowledge: Excellent oral and written communication. PC literate, including Microsoft Office products. Strong organizational skills. Ability to work in a team environment. Ability to meet or exceed performance expectations. WORK ENVIRONMENT REQUIREMENTS When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: computer keyboarding. Auditory/Visual: hearing, vision, and talking. COMPENSATION Starting pay for this role is $18 per hour. LEGAL STATEMENTS Sedgwick is an Equal Opportunity Employer and a Drug‑Free Workplace. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws. #J-18808-Ljbffr