Customer Service Representative
Hired by Matrix
Job Description
Job Description
At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.
Position Type:- Contract
- On-site
Required:
- Preference for 1 of the following:
- College Degree OR
- Previous contact center experience.
- At least 1 year of customer service, sales, or call center experience.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.
- Highly professional, career driven, and committed to World-Class Service.
Responsibilities:
- Handle incoming phone calls regarding various service inquiries on accounts.
- Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries.
Vacancy posted 3 days ago
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