Sales Manager - Group Sales

Job Title

Responsibilities

• Proactively solicit, build, and strengthen relationships within market group sales seeking opportunities through various sales channels and working to build long-term value-based customer relationships.
• Respond to RFPs, prepare proposals and upsell each business opportunity to maximize revenue potential.
• Collaborate with clients to understand their needs, preferences, and expectations for conferences and events.
• Conduct site tours for clients as needed and provide personalized service and support throughout the planning process, from initial inquiry to post-event follow-up.
• Foster long-term relationships with clients by delivering exceptional service and anticipating their needs for future events.

Requirements

• A minimum of 2 years of Group Sales experience at a full-service hotel, with a preference for a background in a larger hotel setting with over 200 rooms and meeting/event space.
• Must possess excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors through various platforms, including phone and email.
• Proficiency in event sales software, Delphi/Salesforce preferred, Microsoft Office Suite, and other relevant computer applications.
• Travel to industry-related trade shows and/or outside sales calls will be required.

Education and Experience:

• Bachelor's degree in hospitality management, event planning, or related field is preferred.

Qualifications

Behaviors

Preferred:

• Team Player : Works well as a member of a group
• Thought Provoking : Capable of making others think deeply on a subject
• Innovative : Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic : Shows intense and eager enjoyment and interest
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

• Preferred:
• Goal Completion : Inspired to perform well by the completion of tasks
• Self-Starter : Inspired to perform without outside help
• Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

• Required: 2 years: Hotel Sales

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