Medical Assistant

Description

Medical Assistant-Crystal Coast Pain Management, New Bern, NC Our interventional pain clinic in New Bern, NC is currently seeking a full-time Medical Assistant, to assist our team members and patients, in providing quality care. Here at Crystal Coast Pain Management, we value our patients and want to get to the root cause of pain. We use a multi-modal approach to pain management which allows us to treat pain at the source. Long gone are the days of sending patients on their way with medication. We are dedicated to helping patients build a better quality of life through innovative and state-of-the-art techniques and procedures. Our Medical Assistants help us fulfill our mission, vision, and values, by supporting our clinicians in fulfilling treatment plans. We are eager to speak with you, and look forward to you joining out team!

Job title: Medical Assistant

Location: New Bern, NC- Crystal Coast Pain Management

Status: Full-time, Non-exempt

Department: Crystal Coast Pain Management- Clinical

Reports to: Practice Administrator/Clinical Manager, Crystal Coast Pain Management

Job Supervisory Responsibilities: None

Job Summary:

The Medical Assistant is a vital role to the pain clinic. The Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include checking-in patients, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system.

Clinical Duties

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Obtains full set of vital signs to include: BP, pulse, weight, height, pain scale
• Prepares patients for examination by provider and assist provider as needed
• Collecting and preparing laboratory specimens as needed such as, urine drug screens (UDS) and oral swabs
• Collaborate with other clinical staff to review UDS reports for inconsistencies and report to provider
• Preparing and administering medications as directed by providers- which may include IM injections
• Prescription refills, checking CSR, medication prior authorizations, sending refills to provider for escribing and instructing patients about medications
• Pill disposal
• Removing sutures, spinal cord stimulator (SCS) trial lead removal and changing dressings
• Referrals and authorizations for PT
• Obtain authorizations for MRI and CT imaging, scheduling imaging and calling patient with scheduling information and any pre-procedure prep
• Explaining pre-procedure and post procedure instructions to patients
• Keep exam rooms stocked, cleaned and organized
• Assist other team members as needed when time available
• Other duties as assigned by supervisor
• Conduct themselves in a professional and pleasant manner at all times and in all interactions with patients, staff, vendors and any others during their activities as a representative of the organization.

Administrative Duties (may include, but not limited to):

• Answering telephones
• Greeting patients
• Updating patient electronic medical records
• Scheduling appointments

Education and Experience:

● High school diploma.

● Minimum of 1-year medical assisting experience.

● Knowledge of medical terminology.

● Proficiency with EMRs.

Required Skills/Abilities:

● Ability to communicate and collaborate effectively with staff, physicians, and external customers.

● Strong ability to multitask and move from one project to another as needed.

● Works to resolve problems or determines an appropriate course of action in a timely manner.

● Strong time management, follow-through, and organizational skills.

Work Environment/Physical Requirements:

● Work performed in an office environment.

● Involves frequent contact with physicians, leadership, and medical office staff.

● Physical activity can be irregular and fast-paced, regularly.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

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