House Attendant

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ prestigious Luxury & Lifestyle portfolio, offers a rare opportunity to build your hospitality career at one of the most sought-after beachfront destinations in Los Angeles. As the Americas flagship property marking Regent’s return to the region, this extraordinary resort features 167 expansive guest rooms and suites—each beginning at an impressive 720 square feet and designed with residential elegance, spa-inspired bathrooms, and signature Regent touches that redefine modern luxury along the Pacific coast.

Situated along the iconic Santa Monica shoreline, the resort blends timeless sophistication with contemporary experiences, including award-winning dining concepts, a 10,000-square-foot Guerlain Wellness Spa, and curated lifestyle amenities. If you are seeking a housekeeping support or house attendant job in Santa Monica and enjoy working behind the scenes to deliver exceptional guest experiences, this is your opportunity to join a world-class luxury hotel team and grow your career with IHG.

Job Summary:

As a House Attendant (Housekeeping Support), you play a critical role in supporting the Housekeeping team and Room Attendants by ensuring all carts, closets, and service areas are fully stocked, organized, and maintained to Regent’s luxury standards. Your work ensures operational excellence behind the scenes—helping create seamless, efficient service and enabling Room Attendants to deliver an exceptional guest experience. This role is ideal for someone detail-oriented, proactive, and passionate about hospitality.

A little bit about your day:

Reporting to the Director of Housekeeping, your day-to-day may include:

• Uphold Regent’s service philosophy and maintain luxury presentation standards

• Attend daily shift briefings and retrieve assignments and tools

• Stock housekeeping carts with linens, terry, amenities, and supplies

• Ensure linen closets and service areas are clean, organized, and fully replenished throughout the shift

• Support Room Attendants by delivering supplies, retrieving soiled linen, and responding to service needs

• Clean and maintain public areas, back-of-house spaces, and service elevator landings

• Monitor and restock bulk amenities and housekeeping chemicals

• Ensure proper labeling and safe use of chemicals in accordance with MSDS guidelines

• Maintain and use required PPE (Personal Protective Equipment)

• Deliver guest requests promptly (target: within 10 minutes) with professional presentation

• Assist with turndown preparations, including ice service and room readiness

• Inspect corridors and assigned areas for cleanliness and presentation (fixtures, carpets, windows, balconies)

• Support inventory control by rotating stock and monitoring expiration dates

• Ensure guest rooms are stocked with glassware, coffee service items, and amenities as needed

• Report maintenance issues or safety concerns using the designated system

• Maintain cleanliness and organization of all equipment and storage areas

• Communicate effectively with housekeeping, front office, and other departments

• Follow all safety, sanitation, and security standards

• Assist with additional duties as assigned

What We need from you:

• Minimum 1 year of housekeeping or house attendant experience, preferably within a luxury hotel, resort, or lifestyle brand

• Strong understanding of housekeeping operations and support functions in a high-end hospitality environment

• Exceptional attention to detail and ability to maintain organization across multiple work areas

• Ability to work efficiently in a fast-paced, team-oriented environment supporting room operations

• Strong communication skills and a professional, service-focused mindset

• Demonstrated initiative, reliability, and a proactive approach to problem-solving

• Physical ability to lift up to 50 pounds, push or pull up to 100 pounds, and perform repetitive movements including standing, bending, and stooping

• Flexible schedule, including evenings, weekends, and holidays

What you can expect from us:

The hourly pay range for this role is $24.52 to $30.65 . This range is only applicable for jobs to be performed at Regent Santa Monica Beach .

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.